Logo for Guest Experience Champions – Hospitality Reimagined

Guest Experience Champions – Hospitality Reimagined

Bayside Geelong Hotel & Apartments
Geelong, VIC
A$26-$39 p/h
Hospitality & Tourism → Front Office & Guest Services
Full-time
On-site

Posted 3 days ago


At Bayside Geelong, we’re redefining how regional hospitality looks and feels. Stylish, relaxed, quietly luxurious—and full of personality. We’re not your average hotel, and this isn’t your average hospitality role.

We’re looking for hospitality people who can bring warmth and confidence to our guest arrival experience and this is your chance to help us shape that journey from the very first "hello."

What You’ll Be Doing

You'll be the heartbeat of our guest experience from the moment they walk in until the moment they leave. No stale reception desk. No robotic scripts. Just real connection and memorable moments.

Guide guests through our online check-in and assist them to familiarise themselves with our hotel amenities

Make barista-quality coffee with heart (we’ll train you if needed!)

Support our restaurant and bar crew—greet, seat, clear, reset—whatever’s needed to keep things flowing effortlessly!

Answer questions, solve problems, and share your local Geelong knowledge wherever needed

Handle guest requests with clarity and confidence

Use your exceptional attention to detail to elevate the ambience of our beautiful spaces

Who You Are

You’ve got something people feel the moment you walk into a room: Presence. Warmth. Genuine care. Whether you’ve worked in a hotel, a café, or a boutique store—you just get people.

We’re looking for:

An independent self-starter who loves making things happen with experience in a guest-facing hospitality role

Someone who knows their way around food & beverage service

Barista experience or a solid coffee obsession

Know your way around a bar and confident to serve our guests a drink

Personable and confident engaging with guests and creating genuine connections

Calm and solution-focused in a dynamic environment

Confidence with tech and helping others navigate it

Proactive, reliable, and comfortable working independently and in a team

Has full work rights and flexibility to work a rotating 7-day roster (including weekends and nights)

Bonus points for Opera PMS knowledge, but we’re happy to teach you too!

Has full work rights and flexibility to work a rotating 7-day roster (including weekends and nights)

Why You’ll Love Working at Bayside Geelong

Work in a beautifully designed, experience-first hotel that’s anything but ordinary

Be part of a first of its kind hotel in the Geelong region – and as part of the pre-opening team, you’ll gain valuable experience shaping a new brand from the ground up

Be part of a team that’s hands-on, supportive, and genuinely fun to be around

Learn, grow, and be trusted to make your mark

Flexible hours across mornings, evenings, and weekends

Enjoy an environment that’s all about effortless service, genuine care, and doing things with style—minus the fuss

Ready to Join the Bayside Crew?

If you're someone who sees hospitality as more than a job—it’s a feeling you create—we’d love to hear from you.

We're building something exciting in regional Victorian hospitality—come along for the ride

*As part of your application, please include the following in your resume:

Citizenship/ PR/ Visa status


About Bayside Geelong Hotel & Apartments

Geelong, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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