About us

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper, focused learning experience with demonstrated improvement in student success. In 2024, Southern Cross University placed 100th in the world in the Times Higher Education Young University Ranking.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

About the opportunity

Based at one of our beautiful campuses (Gold Coast, Lismore or Coffs Harbour), this position plays a key role in maintaining and optimising the Library’s systems and digital tools, including the research repository, discovery platform and library website. You’ll work within a small, flexible team, supporting a wide range of users while contributing to projects that improve the digital library experience.

In this role, you will:

• Coordinate and support systems such as Alma, Primo VE, Esploro, and the Library website.
• Administer the Library’s digital content services and resource discovery systems, including the Library’s website, research outputs repository and integrations with third-party applications.
• Provide user-focused advice and support to stakeholders and vendors.
• Contribute to system testing and implementation of new technologies and tools.
• Identify, develop, implement and evaluate innovative digital services, technologies and workflows, with an emphasis on user experience, best practice, and accessibility

About you

You’ll bring a strong understanding of university libraries and digital information environments, paired with a curiosity for technology and excellent communication skills. You thrive in a small team, are comfortable juggling multiple systems and tasks, and enjoy learning on the job.

To succeed in this role, you’ll have:

• A relevant qualification at degree level or above, with experience in academic libraries or with digital systems highly desirable.
• Familiarity with the application and management of systems within the academic library context, e.g. resource discovery, metadata and accessibility standards.
• Ability to manage competing priorities and deliver practical solutions.
• Strong interpersonal skills and a collaborative approach.
• Enthusiasm for improving digital experiences in a library setting.

Salary and benefits

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, continuing (permanent)
• Located at either Coffs Harbour, NSW 2450, Gold Coast, QLD 4225, or Lismore, NSW 2480. Generous relocation support available.
• HEW Level 6. The base salary ranges from $92,716 - $101,691 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $ 118,979.

Find out more about working at SCU by visiting Why Work at SCU.

Application requirements

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting [email protected].

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

Further information

To view the full position advertisement and details of the application process, please click on the APPLY button where you will be redirected to the Southern Cross University website.

Closing Date: 11.30pm AEST, 14 August 2025

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who are LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.

Together, we are Transforming Tomorrow.