Library Assistant - Branches (200365)

Casual - 36.25 hours per week

$40.57 Hourly + up to 12% super

RCC Officers' Level 1

Are you passionate about libraries, community engagement and providing exceptional customer service?

Join our team as a Casual Library Assistant

At Redland City Council, we’re looking for enthusiastic and friendly Casual Library Assistants to join our team to support our library branches across Redland City Council.

About the role:

As a Library Assistant, you will help create a welcoming and inclusive space for our diverse community. Whether it's assisting customers with our digital resources, supporting local programs, or ensuring our library is safe and accessible for all, you’ll be making a difference every day.

Guided by our Values, you will:

Deliver professional front-line customer service, assisting library users with loans, returns, and general enquiries

Help customers navigate our digital library, computers and catalogue systems

Support the delivery of library programs, events, and promotional activities

Perform routine library tasks such as shelving, displays, and basic administration

Promote and uphold a safe and respectful library environment for all.

What you’ll bring:

A passion for working with people and supporting community access to information

Strong verbal and interpersonal skills with a positive, helpful attitude

Confidence using computers, digital platforms, and library systems

Ability to work as part of a team and follow established procedures

Sound time management, written communication and attention to detail

Physical capacity to undertake manual handling and routine physical tasks

Flexibility to work across various locations and shifts, including weekends

Desirable: A current driver’s licence (to assist with travel between branches).

Eligibility:

To be eligible for employment, applicants must have the legal right to work in Australia

Successful applicants will be asked to consent to a police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Ready to apply:

Applications will only be accepted through OURspace (under the Careers tab). Hard copy and e-mailed applications will not be accepted.

To be considered, applicants must submit a:

Cover letter (one page); and

Current resume that demonstrates how you meet the requirements of this role. Please read the Position Description and resume-based application instructions before applying for this role.

RCC utilises a merit-based recruitment process which may include various testing methods, such as psychometric testing and requesting the submission of a short video application from candidates after the advertisement closes.

At Redland City Council, we truly value the diverse skills, experiences and perspectives of our people. We’re focused on making Council an inclusive place, where everyone belongs and brings in new skills, diverse experiences and backgrounds that enable us to serve our community better.