Orthodontics at Tamworth is a well-established practice that has been delivering exceptional care and creating beautiful smiles for the Tamworth region for over 10 years. We pride ourselves on providing a relaxing and comfortable environment for our patients and their families, and we are committed to offering outstanding patient care while fostering a positive and supportive work culture.

We are seeking a highly motivated Receptionist to join our team. This is a full-time position, and we are looking for someone who is passionate about delivering excellent service and thrives in a fast-paced environment.

Key Responsibilities:

Manage reception duties including greeting patients and managing appointments

Answer phone calls, sending and receiving emails

Co-ordinate patient scheduling and appointment reminders

Ensure accurate patient record keeping and data entry

Handle patient check-in and check-out processes

Provide excellent customer service to patients and families

Maintain patient confidentiality and privacy at all times

Assist with billing and payment options

Perform general administrative tasks such as filing, scanning, and correspondence

Maintain stock levels and order office supplies as needed

Responsible for weekly banking and reconciling end of day accounts

Assist with sterilisation of instruments when required (full training provided)

Our Ideal Candidate Will Have:

A high level of initiative and motivation

Professional presentation, reliability, and a strong work ethic

Excellent time management skills and ability to prioritise tasks

Strong communication and interpersonal skills

A team-oriented attitude with a positive approach to work

Flexible availability, able to work between 7:30 AM to 6:30 PM, Monday to Friday

Exceptional phone etiquette and a friendly demeanor

High level of computer literacy

Ability to build rapport with patients and their families

This role is ideal for someone who is committed to excellence in their work, has a vibrant personality, pays attention to detail, and is looking for a long-term opportunity in a supportive and fast-paced environment.

Why Join Us?

Work in a well-established practice with a strong reputation in the community

Enjoy a positive and friendly team culture

Opportunity for growth and career advancement

If you are ready to be part of a passionate and dedicated team, please apply today by sending your resume and cover letter

We look forward to hearing from you!