greenIT Talent has been providing professional IT Recruitment Services in Australia since 2009.

Secure 8+ week Contract

On-Site Melbourne CBD

$400.00 per Day super inclusive

BAU role supporting Modern Desktop environment

Our client is seeking a customer focused Level 2 Desktop Support Engineer to assist with business as usual workload and possible project work (rollouts and packaging). Activities include level 2 hardware/software support with and deployment of new O365 services.

Experience/Skills required.

Proficiency in troubleshooting and resolving connectivity/hardware issues and logging tickets

End user desktop support experience Office 365 products is essential

Providing excellent customer services (technical support and guidance) when assisting users via phone, email, or in person.

Support and troubleshooting of Windows and network troubleshooting.

Administration of Microsoft 365, Microsoft Entra / Azure, Exchange Online, Teams, Intune user and device management.

SCCM administration including deployments, application support, and remote access.

Active Directory account administration.

Experience in supporting Outlook to Microsoft 0365 migrations.

Excellent communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.

No calls please.