About TMC Fine Jewellers

TMC Fine Jewellers is redefining the way couples experience engagement and bridal jewellery. Founded with a desire to offer what we ourselves had once searched for - jewellery that is bespoke, ethical, and attainable, TMC has grown to become one of Australia’s leading fine jewellers, trusted by thousands of couples across the country.

We specialise in moissanite and lab-grown diamond designs that celebrate craftsmanship without compromise. Every piece is made-to-order, crafted with intention, and designed to honour the personal significance of life’s most meaningful moments.

With showrooms in Brisbane, Sydney, and now Melbourne, we’re proud to be a destination for modern love offering clients a personalised, elevated experience anchored in craftsmanship, ethics, and care.

About the Role

As we prepare to open the doors to our newest showroom in Armadale, we’re seeking a confident and experienced Showroom Manager to lead this exciting new chapter for TMC Fine Jewellers in Melbourne.

This full-time, client-facing leadership role is pivotal to delivering our signature, deeply personal experience while upholding the highest standards in showroom operations, team development, and retail performance. You’ll play a hands-on role in launching and shaping the Melbourne showroom, guiding clients through their most meaningful purchases and representing the TMC Fine Jewellers brand in one of Australia’s most iconic retail precincts.

This role is based in-store and will follow a Tuesday–Saturday roster.

Key Responsibilities

Lead the day-to-day operations of the Armadale showroom, ensuring a seamless, luxury experience

Manage showroom inventory, consultation bookings, visual merchandising, and presentation

Build, mentor, and develop a high-performing sales team to exceed targets and KPIs

Provide personalised, relationship-based service to all customers, including VIPs

Coordinate in-store events and special client activations

Maintain showroom budgets and uphold cost control measures

Report on showroom performance and trends, providing actionable insights to internal teams

Collaborate closely with production, customer service, and marketing teams to ensure end-to-end client satisfaction

Participate in national retail strategy, including pop-ups and team training across locations

Represent the TMC brand with professionalism, poise, and genuine care

Skills & Experience

To succeed in this role, you will have:

Minimum 3 years’ experience in a retail or showroom leadership role (luxury or bridal preferred)

Proven success in achieving sales targets and leading team performance

Strong visual merchandising skills and attention to detail

Excellent communication, interpersonal, and problem-solving abilities

Ability to work independently and within a collaborative team environment

High level of organisation, initiative, and calm under pressure

A positive, growth-oriented mindset and willingness to be held accountable

Knowledge of jewellery, gemstones, or custom-made fine goods is an advantage

Ready to step into your next chapter with TMC Fine Jewellers?
We’d love to hear from you. Apply now with your CV and a short cover letter, or email: [email protected]