We’re partnering with a leading global insurance provider that is rapidly expanding its Workers’ Compensation team. This growth has created an exciting opportunity to join a brand-new team of experienced, customer-focused Case Managers based in Sydney.

If you’re passionate about helping injured workers and want to advance your career within a stable, supportive environment, this could be the perfect next step for you.

What’s on offer:

• A competitive salary package between $95K and $110K, based on your experience
• Clear and achievable career progression opportunities
• Manageable caseloads capped at 50–55 claims
• Exposure to a diverse range of physical and psychological injury cases
• Regular support from experienced Technical Leaders and IMAs
• Leadership that’s engaged, approachable, and focused on your success
• Flexible hybrid work options for a better work-life balance
• Access to up-to-date technology and efficient systems
• Full onboarding and ongoing learning opportunities to help you perform at your best

The role:

• Manage a full end-to-end portfolio of workers compensation claims for a respected government client
• Lead the entire claims process from initial liability decisions through to final resolution
• Collaborate with internal leaders to share insights, contribute to reporting, and influence team strategy
• Deliver genuine support to injured workers while driving positive, sustainable return-to-work outcomes

What we’re looking for:

• A solid background in workers compensation claims management whether you’ve handled the end-to-end or specialised in front-end
• A clear understanding of NSW workers compensation legislation and how to apply it in practice
• Strong communication skills and the ability to build trust with a range of stakeholders
• Candidates with experience in psychological injury claims or a strong interest in this area will be highly regarded

Keen to learn more?

We’d love to tell you more about the team, the portfolio, and where this opportunity could take you.

These roles are in high demand — interviews are already underway for qualified candidates.

For a confidential chat, contact Niamh Thornton on 0426 867 115 or email [email protected]