We are looking for an individual who can handle a varied and challenging position to ensure smooth and efficient functioning of the practice and provide an exceptional standard of care to our patients.

It is important for our reception team to create a welcoming and efficient environment for our patients and staff. We require a proactive and flexible individual, with the ability to work collaboratively and make positive contributions to our team and practice. High attention to detail, customer service and adherence to privacy and confidentiality are essential in this role.

The role:

- Managing patient bookings and the appointment schedule

- Responding to patient enquiries on the phone and by email

- Patient invoicing & processing claims to Medicare

- Administrative tasks; scanning, data entry, managing correspondence

- Updating health records

- Liaising with third parties; specialist rooms, insurers, hospitals

- Support to the clinical and general practice team

Who we are looking for

- You will be able to work in a busy environment in a calm and efficient manner

- With excellent interpersonal skills

- patient focused and respectful of all at the practice

- Meticulous attention to detail

- Reliability and enjoy contributing in a team but can work autonomously

- Previous experience in a medical or similar setting is advantageous but not essential

- Best Practice software experience preferred, other clinical software desirable

Why work with us

- We have a positive working environment

- A supportive and close team

- Flexibility of hours

- A great and easily accessible location for work

Our practice is dedicated to ensuring we provide a culturally safe and inclusive practice.

If you think you meet the above criteria please submit your application, we look forward to hearing from you!

If you would like further information please contact the practice manager at [email protected]