The Rockhampton Grammar School is seeking a dedicated and detail-oriented Shop Assistant to join our team.

The successful candidate must have flexibility with shifts varying between 8am-5pm Monday-Friday. Afternoon availability is essential.

The Rockhampton Grammar School was founded in 1881 and is an independent co-educational day and boarding school, educating and caring for students from Prep to Year 12, as well as the Early Learning Years and is Queensland’s largest boarding school. The Rockhampton Grammar School has achieved great success in the academic, cultural, sporting and vocational fields over the past 144 years. The School has a total enrolment of over 1,500 (Prep to Year 12) students who are exposed to our broad curriculum, giving effect to our commitment of Grow in Character and Scholarship.

As part of School, we provide a supportive, flexible working environment where care for all our staff is an important part of our ethos. We employ motivated people who want to work together to produce excellent outcomes for our staff and students. Our staff are recognised as being central to achieving our mission.

At The Rockhampton Grammar School, we pride ourselves on fostering a supportive and dynamic environment where students thrive both in the classroom and in extracurricular activities. Join us at The Rockhampton Grammar School and be a part of a vibrant community dedicated to excellence in education! The School values co-curricular involvement and provide a wide variety of opportunities for staff in this regard.

POSITION TITLE: Shop Assistant

DEPARTMENT: Red and Black Shop

CLASSIFICATION: Casual

REPORTS TO: Retail Manager

KEY DUTIES AND RESPONSIBILITIES

Daily duties include:

Greeting customers who enter the shop;

Assisting shoppers to find the goods and products they are looking for;

Answering queries from customers;

Giving advice and guidance on product selection to customers;

Being responsible for dealing with customer complaints and concerns;

Processing customer refunds;

Processing cash and card payments;

Balancing cash registers with receipts;

Reporting discrepancies and problems to the Manager;

Assisting with unpacking stock, stock control and management;

Attaching price tags to merchandise on the shop floor;

Receiving and storing the delivery of large amounts of stock;

Working within established guidelines, particularly with brands and uniform policy.

Processing second hand consignment stock;

Assisting with the processing, packing and postage of online orders;

Assisting with the fitting of uniforms during try on appointments;

MYOB experience preferred but not essential;

Any other tasks assigned by the Shop Manager.

N.B This position description contains the most important duties and tasks regarding the job to be done. It is not an exclusive/exhaustive list.

REQUIRED SKILLS/KNOWLEDGE AND EXPERIENCE

Minimum 3 years’ experience in a clothing/apparel/retail role with experience in stock and cash handling.

Desired experience in working in a fast paced environment with the ability to think and solve problems quickly during busy periods.

REQUIRED LICENCES/CERTIFICATES

Working with Children Check;

Police Check;

Safeguarding Children Checks.

SAFEGUARDING CHILDREN AND YOUNG PEOPLE

The School takes child protection seriously, and as a staff member or volunteer of The Rockhampton Grammar School, you are required to meet the behaviour standards outlined in our Practice and Behaviour Guidelines. You will receive a copy of these guidelines as part of the induction process.

Therefore, as a part of your duties and responsibilities, you are also required to:

Provide a welcoming and safe environment for children and young people;

Promote the safety and wellbeing of children and young people to whom we provide services;

Ensure that your interactions with children and young people are positive and safe;

Provide adequate care and supervision of children and young people in your charge;

Act as a positive role model for children and young people;

Report any suspicions, concerns, allegations or disclosures of alleged abuse to management;

Maintain valid “working with children” documentation;

Undergo periodic “national criminal history record” checks;

Report to management any criminal charges or convictions you receive during the course of your employment that may indicate a possible risk to children and young people;

CONDITIONS OF EMPLOYMENT

The successful applicant will be subject to a “Working with Children Check and Criminal Records Check” where applicable. The School undertakes several screening processes to ensure the appropriate protection of children and young people in its care. This includes reference checks, identity checks qualification check and professional registration checks.

HOW TO APPLY

To apply for this position - please 'apply now' by emailing [email protected]

Please submit the following compulsory items:

Cover Letter, indicating why you are applying for this position and detailing your relevant experience;

Comprehensive Curriculum Vitae with the contact details of two work related referees;

RGS Application for Employment Form.

Applications are encouraged to be submitted as soon as possible and will be reviewed as they are received.

Enquiries can be directed to Nicole Penrose (Shop Manager) by calling 07 4936 0653.

*Note: only shortlisted candidates will be contacted.

*Applications will be reviewed as they are received and RGS reserves the right to close applications early should a suitable candidate be found.

*The Rockhampton Grammar School reserves the right to amend this Position Description at its discretion in accordance with any Safeguarding of Children, legislative and/or operational requirements.