Be Part of Something New and Meaningful

At Caption by Hyatt Central Sydney, we’re rethinking hospitality—putting community, sustainability, and self-expression at the heart of everything we do. Designed to be of the community, not just in it, Caption by Hyatt Central Sydney will be the first of its kind in Australia, offering a vibrant, people-first experience that’s as much about connection as it is about comfort.

We’re looking for Food & Beverage Attendants to join our pre-opening team.

Opportunities are available under the following arrangements:

• Full-Time
  
• Part-Time
• Casual

As the Food & Beverage attendant, you’ll play a hands-on role in our guest experience - welcoming guests, serving flavour-forward food and drinks, and helping create a social, flexible, and friendly space. Whether you’re preparing orders, supporting kiosk or QR ordering, or helping guests navigate Grab & Go, you’ll deliver high-quality service with a casual and confident vibe.

You’ll also be empowered to share local tips, upsell your favourite dishes, and support service recovery when needed—creating unscripted moments that feel personal, human, and proudly Caption.

Some Key Responsibilities

• Help guests with kiosk check-in, QR ordering, and self-service—stepping in when support is needed.
• Deliver bold burgers, fresh bowls, drinks, and takeaway with energy and accuracy.
• Create and keep spaces clean, inviting and welcoming, reflecting the Caption brand in every interaction.
• Support guest-led service across our restaurant and grab-and-go kiosk, as well as the lobby with warmth and confidence.
• Respond to guest feedback using the LEAST model and help close the loop on any issues.
• Keep service areas clean, stocked, and vibrant at all times.
• Uphold food safety and RSA standards consistently.
• Support the team in opening, closing, and daily service procedures.

What you will bring to the role:

• A natural ability to connect with people and make them feel welcome
• Strong communication and teamwork skills
• Comfort working in a fast-paced, tech-enabled environment
• A guest-first mindset with a willingness to jump in wherever needed
• Flexibility to work a rotating roster including weekends and public holidays
• Food & beverage or café experience is great—but attitude, energy, and team fit matter most

What’s in it for you:

Join a forward-thinking, purpose-driven team that values:

• Empathy, integrity, respect, inclusion, experimentation, and wellbeing.
• Opportunities for career growth in a leading global hospitality brand.
• A strong support network and workplace that celebrates individuality, creativity, and collaboration.

In addition, you’ll receive:

• Competitive salary & benefits package
• Complimentary & discounted accommodation worldwide at Hyatt properties
• 10% off private health insurance
• Generous paid time off & holiday policies
• Employee Assistance Program for mental health and wellbeing support
• A dynamic and inclusive team culture that champions sustainability, innovation, and community
• The opportunity to work on an exciting pre-opening project, shaping the future of the brand in Australia
• Continuous learning and professional development through Hyatt’s global network

We are building a team of people who bring energy, warmth, and confidence to every interaction, and who thrive in a fast-paced, collaborative environment. Join us and be the heart of the guest experience.