Join Psychwire!

We’re looking for a “people person” who’s highly organised, dependable, and loves to make things work seamlessly.

If you’re seeking a role that’s varied day by day and enjoys working with creative, intelligent and driven people focused on high standards and making a difference in the world, then this might be the role for you. This is initially a part-time role (20-30 hours per week, depending on applicant) with scope to full-time role for the right applicant. Based in our office, salary will be pro-rata and based on experience and qualifications.

About Psychwire

Psychwire creates cutting-edge online learning experiences for health and mental health practitioners. We work with the world’s leading experts in evidence-based psychology to craft training products that are practical, engaging, and impactful. Our team is a collaborative mix of editors, animators, designers, IT engineers, and operational staff, all dedicated to making a real difference through education.

As we continue to grow and develop our projects and systems, we’re looking for a dedicated people person to join us as an Executive Assistant and Operations Support to help keep our operations efficient and our team supported.

The Role: A People-Focused Executive Assistant and Operations Support

Your central role will be to support our CEO and Senior Content Strategist - Learning and Marketing to achieve clearly defined goals on a daily basis. You’ll also be liaising with senior team members key stakeholders globally.

Key Responsibilities

Administrative Support – Assist with day-to-day operations, coordinate meetings, manage schedules, and support administrative tasks that keep our team functioning smoothly.

Team and Stakeholder Communication – Act as a primary point of contact for internal and external stakeholders, including psychology experts and training partners, to support program delivery and maintain strong relationships.

Project and Workflow Support – Coordinate ongoing projects, track progress, and support teams to meet deadlines and objectives.

System and Process Improvement – Identify opportunities to streamline administrative and operational workflows, assist with system updates, and maintain our documentation.

Meeting and Project Support – Prepare agendas, take detailed minutes, and track action items for meetings, while assisting with project coordination to ensure timely completion of deliverables.

Who We’re Looking For

A warm, enthusiastic professional who loves working with people and thrives in a collaborative, fast-paced environment.

A self-starter who takes initiative, manages tasks independently, and seeks out opportunities to improve processes.

Someone with exceptional attention to detail, who double-checks work, catches inconsistencies others might miss, and enjoys quality checking to ensure high standards.

A proactive problem-solver who embraces challenges with a positive, can-do attitude.

Highly organized, able to juggle multiple priorities, and comfortable adapting to shifting needs.

Someone who enjoys variety in their work, from strategic planning to hands-on administrative tasks.

A professional with excellent diplomacy skills and a commitment to transparency, fostering trust and clarity in all interactions.

An individual with outstanding written and verbal communication skills, capable of crafting clear, professional correspondence and engaging with diverse stakeholders.

Skills & Experience

10+ years of experience in executive assistant, or similar administrative roles.

Strong written and verbal communication skills, including excellent proofreading abilities.

Comfortable learning new tools and processes, with a willingness to ask questions and grow in the role.

Ability to coordinate effectively with content teams, operational staff, and key stakeholders.

Must be able to work Part Time in our Burleigh Heads office.

Australian residency required.

How to Apply

If you’re excited about contributing to a purpose-driven organisation and meet the qualifications above, we’d love to hear from you!

Please submit your cover letter and CV via Seek or email [email protected] (attn: Lisa), highlighting your relevant experience and motivation for applying.