Payment Operations Analyst

Adecco Sydney, New South Wales, Australia (On-site)

About Us

Leading global financial institution’s Australia-based team within Global Banking.

Responsibilities

This role is instrumental in driving the successful rollout of payment operations initiatives across the region, ensuring operational excellence, and supporting critical implementation projects.

🔍 Key Responsibilities

• Lead and manage payment operation projects across the Australia region.
• Support the rollout and implementation of payment solutions within the branch, including identifying local requirements and enhancements.
• Serve as a key local contact for all payment operations-related matters.
• Plan and execute User Acceptance Testing (UAT), validate solution integrity, and coordinate resolution of issues.
• Monitor and manage operational defects and escalation processes.
• Collaborate on management reporting, issue escalation, and risk management.
• Conduct analysis of payment process flows to optimize operational efficiency.
• Deliver post-implementation support and serve as a subject matter expert (SME) for ongoing operational queries across the region.
• Ensure full operational readiness ahead of project go-lives, including staff training and documentation updates.
• Support day-to-day operational tasks including reconciliations, reporting, and daily payment processing.

Your Profile

• Proven experience in payment operations or financial services project execution.
• Strong understanding of payment processing systems and operational workflows.
• Excellent coordination and communication skills, with the ability to engage across multiple stakeholders.
• Analytical mindset with problem-solving capabilities and attention to detail.
• Experience managing UAT cycles and supporting operational readiness activities.

Join a prestigious global financial institution where your work directly contributes to high-impact banking operations and transformation across the region. Be part of a collaborative, forward-thinking team focused on excellence in delivery.

Contact

send and email to [email protected]