The Team

The Indigo Program has an integral role to play in the introduction of updated (and in some cases new) systems that underpin the way that the AEC operates. The importance of the program is not only evidenced by our ability to attract specialists and experts from across the nation, but the ongoing commitment that Government has made to ensure that the Program is a success. This is a flagship Program for the AEC as nothing like it has ever been done before, making it a once-in-a-generation program of work, that directly impacts the delivery of democracy in Australia.

The Opportunity

The Enterprise Strategy and Transformation Division (ESTD) is responsible for enabling, assuring, governing, planning, reporting, and advising on the current and future activities of the Indigo Program. The Division has engaged specialists who are experts in their respective fields, and at the same time provides opportunities for change, growth and development for individuals who want to want to apply their skills and experience in a new environment, while building, shaping, and potentially redirecting their careers.

The Indigo Program Management Office Branch is pivotal to the successful delivery of the Indigo Program. It is the Branch that steers the direction of the Program ensuring that the Program meets its obligations to Government, while providing critical business support services across the Group.

The Program Support Section sits within ESTD and is responsible for critical enabling functions for the Indigo Program and the broader ETG, including information architecture development and maintenance, labour hire invoice processing and reporting, property planning and management, Indigo vendor onboarding and offboarding, and travel booking. The Section is committed to establishing and maintaining a high performing and positive workplace culture. You will operate in a fast paced, dynamic environment, working closely with Directors, Assistant Commissioners, First Assistant Commissioners and all areas across the ETG.

Program Support Officers provide exceptional administrative services to the Indigo Program and the broader ETG. This includes reconciling and processing labour hire invoices, assisting with the management of the Indigo Program’s information architecture, contributing to process improvement activities, booking travel in line with WOAG travel policies, onboarding and offboarding Indigo Program vendors, and other project support or administrative tasks as required.

To excel you’ll have:

• Demonstrated experience in providing administrative support to large teams, projects or programs in a dynamic and fast-paced environment.
• Well-developed organisational and time management skills, with the ability to deliver allocated tasks proactively, within short timeframes.
• Proven ability to carefully follow established processes and procedures and contribute to business improvement activities.
• Well-developed written and verbal communication skills, with the ability to communicate with people from different backgrounds and stakeholders.
• High degree of initiative, integrity and discretion when dealing with confidential and sensitive matters.
• Demonstrated ability to work under general direction with a strong commitment to working harmoniously within a team to achieve high quality outcomes.
• A demonstrated ability to work autonomously and a strong commitment to working harmoniously within a team to achieve positive results and support the AEC’s strategic direction.

Desirable

• Relevant qualifications and/or experience working within a specific environment.

Eligibility

• AEC employees must be Australian citizens.
• Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered.
• Applicants are required to consent to, undergo, obtain and maintain a character clearance.
• Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role.

Due date: Wednesday 6 August 2025,11:59 PM AEST

Contact Person: Gleana Frost, [email protected]