Senior Business Intelligence Analyst

• 2 x Full time, fixed term position for 12 months
• Geelong office location, with flexible hybrid working
• Competitive salary $125,969 plus superannuation

Care in Action

With a career at the TAC, you’ll be helping us look out for the lives of everyone who travels on Victoria’s roads. That’s care in action.

Find out more about our shared purpose, and what drives every one of us.

Right now, we’re seeking two Senior Business Intelligence Analyst’s who will play their part in this shared purpose, while also supporting the progress of clients and colleagues so they can achieve great things. That’s truly rewarding work that will help us continue to deliver life-critical services where it matters.

About the role

The Business Intelligence Analyst develops routine and pro-active claim analysis, creates a visual representation of data and communicates this analysis to relevant stakeholders, in order to support the TAC’s clients in getting their lives back on track.

About the Team

Reporting to the Senior Manager this role sits within Design and Optimisation Branch in the Enterprise Transformation Division. You will be joining a dynamic, fast paced branch who are curious and open to new ways of working.

The Enterprise Transformation Division successfully delivers the organisation’s strategic priorities cost effectively and in a way that optimises organisational outcomes, client, employee and provider experience and a positive community impact. The division oversees the Portfolio, Program and Project Delivery for the TAC, as well as the technology development and operations (including digital) for the TAC.

In this role you will also work closely alongside the Performance Insights & Analytics Branch in Performance Risk and Strategy however work directly alongside projects that support the Resolutions and Best Client Outcomes initiatives. Performance, Insights & Analytics will maintain the relevant standards that the Business Intelligence Analyst will deliver to.

What we’re looking for

Proven Leader

Strong leadership skills to influence a wide range of stakeholders and collaboration skills to determine improved solutions.

Highly developed analytical and data manipulation skills

Expertise in coding with either SQL and or visualisation skills in Qlik, Microsoft Excel, PowerPoint, or Power BI.

Meticulous attention to detail

Identifying and communicating trends and alerting management to areas of interest.

Requirement Gathering and Prioritisation

It is essential that conversations with stakeholders are clearly documented to ensure that relevant information is written down and signed off and follows the relevant design principles. Prioritise with stakeholders the necessary work that is needed to ensure accurate expectation setting.

Empathy

It is essential that the successful incumbents are client outcome focused as these roles will have a direct impact on the client outcome

Why you’ll love it here

There’s more to work than a competitive salary and amazing employee benefits. As our newest Agile Delivery Lead you’ll also:

Be rewarded for great work

We value our people, offering a corporate incentive, salary packaging and a reward and recognition program.

Grow and go places

We’re invested in your progress. When you work for one of Victoria’s largest and leading workplaces, you’ll receive extensive internal opportunities for development and access to the LinkedIn Learning Digital Hub.

Achieve, together

We’re a collaborative and empathetic workplace. Work alongside your team to make a truly positive difference to people’s lives.

Ready to put care in action? We’d like to hear from you.

Click apply to submit your Cover Letter and Resume. If successful, you’ll progress to an interview. All applicants will be advised of the outcome of their application.

For more information, read the attached Position Description or contact Tamika Russell, Shared Services Specialist via email [email protected] for a confidential discussion. Applications for this role will be accepted up until 11:55pm on Sunday 10 August 2025.

If we can do anything to help make applying for this role easier, please let our People, Culture & Engagement Team know at [email protected]. If over the phone is better for you, our number is 5225 7500.

A safe place to work

We’re committed to the health, safety and wellbeing of employees. This extends to inclusion, diversity and accessibility in our employment practices. We encourage Aboriginal and Torres Strait Islander people, people with disability, men, women and gender diverse people, culturally diverse and LGBTIQA+ people to apply for our roles.

Child Safety

At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety, please visit our website.

Position Description - Senior Business Intelligence Analyst.pdf