Company description:

Department of Communities and Justice

Job description:

Change and Engagement Manager

• Parramatta and Sydney CBD
• Temporary 12 months - Full-Time (35 HPW)
• Clerk Grade 11/12, base salary ($149,739 - $173,174), plus employer's contribution to superannuation and annual leave loading

Your role

The Change and Engagement Manager is responsible for implementing change frameworks, tools, and plans that maximise employee adoption and minimise resistance. This is achieved by leading and managing the design and delivery of change management and engagement frameworks and communication strategies relating to strategic projects, programs and operational changes.

The role ensures change initiatives are fit for purpose in supporting employee adoption of new behaviours, processes and technology solutions as well as reinforcing the sustainability of change.

What you'll do

As part of the Change and Engagement Manager position, you will Liaise with key project, business, and support partners to ensure involvement and support throughout the change/communications. In addition to managing the delivery of a complex range of internal and external communication initiatives.

You will also ….

• Design, manage, develop and deliver effective change management, engagement and communication strategies and plans for programs, projects and operations in NSW courts and tribunals.
• Manage the delivery of all aspects of change and communications, including stakeholder and impact assessment, engagement, communication, training, support and business readiness to embed the required business change.
• Ensure key stakeholders, business sponsors and project partners where necessary are actively engaged in planning and their needs are incorporated in change, communication and engagement strategies and plans.
• Develop both proactive and responsive communication strategies and activities which are aligned to CTSD operational priorities and provide effective support to CTSD strategies, initiatives, developments, organisational change and organisational development.
• Identify issues in change management methodologies and contribute to the ongoing development and improvement of tools, techniques and templates for implementation of change initiatives.
• Develop and implement change, communications and learning plans in the appropriate format to support systems and process transformation and improved experiences

What we're looking for

• Strong ability to Influence and work in partnership with key business program and project roles to ensure change is understood and given the appropriate focus to achieve business outcomes.
• Provide high level change management advice
• Strong leadership and communication skills
• Drives change and communications management and capability uplift across a complex landscape.

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• How have you successfully led change and engagement initiatives across diverse stakeholder groups, including judicial officers and legal professionals, in a high-stakes digital transformation environment?

• Can you share an example of how you tailored engagement strategies to meet the needs of different court jurisdictions, ensuring consistent adoption and support for digital change across both operational staff and judiciary?

Applications close 07 August 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Tracy Southern at [email protected].

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Maren Heldt | Talent Acquisition Officer, via 0447 683 014 or [email protected].

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/