About the Business

Rydges Newcastle has 175 well-appointed suites, located in the Honeysuckle precinct on Newcastle Harbour. Moments from the beach and the city's most famous attractions, this amazing location makes our all-suite hotel the perfect Newcastle accommodation for couples, families, small groups and business travellers.

About the Role

Reporting to the Front Office Manager, our Concierge are responsible for Valet Park and retrieving guest’s vehicles, while also delivering exceptional, personalized customer service. You will know how to drive and park vehicles safely and efficiently, have knowledge of the local area, its attractions as well as be able to lift and move luggage and trolleys.

Duties of a Concierge Include

• Valet park guest vehicles safely and secure in the hotel car-parks
• Assist guests to and from rooms with luggage
• Deliver guest amenities timely and efficiently
• Customer Service
• Assist our Food & Beverage team during busy periods
• Ensure the lobby and public areas remain clean and presentable at all times
• Complete daily checks and record consumption of in-room minibar

Skills & Experience

• A Full Driver’s License and ability to drive manual vehicle
• A positive can do attitude and an electric personality
• Able to multi task and enjoy being busy
• Knowledge of the surrounding area
• Excellent presentation and communication skills
• Great organization and time management skills
• Ability to work within a team environment and autonomously

Benefits & Perks

• Renowned for our refreshingly local, down-to-earth experiences
• Incredible team member discounts from your first day on-the-job
• 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo
• Australia and NZ’s largest and most diverse experiences company

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