The Technical Administration role involves assisting technical staff with their day-to-day activities. This typically means picking up those aspects of the technical role which can be completed with generalist knowledge, freeing up the technical staff’s time to work on tasks that require specialist knowledge as well as other general office administration duties as directed.

The Technical Administration role requires excellent time management skills to juggle the demands of multiple technical staff with competing priorities and deadlines.

Technical Administration staff undertake all tasks under broad supervision but generally work unsupervised so need to have a keen sense of their own limitations and know when to seek assistance. Because the work involves the preparation of legal documents, attention to detail and accuracy are essential.

Proactive, Can-Do Attitude - A highly proactive disposition with a ‘can-do’ attitude, a willingness to undertake whatever tasks are required and building the capability of the Technical Administration team where possible.

Problem Solving - An openness to identify and develop solutions to diverse technical and operational problems, with the insight to consult effectively with other colleagues prior to making any key decisions.

Self-Management - Highly organised and efficient, with the ability to assist others and the office to become better organised and more efficient.

Discretion and confidentiality - Absolute discretion as this role will provide access to commercially sensitive information.

Communication Skills - The agility to respond to multiple tasks and demands with calmness, prioritising key actions with clear communication. Well-developed interpersonal skills and pro-active communication skills with the intent to work productively with a broad range of people from a variety of backgrounds and experiences including directors, clients, and peers.

Required Skills

Strong attention to detail and organisational skills

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Proficiency in Microsoft Office and relevant software

Physical Requirements:

Ability to work on a computer for extended periods of time

Statement of Duties

Core Tasks:

Liaise with internal and external stakeholders including answering phones, responding to emails, and participating in meetings.

Prepare and manage fee proposals and contracts for services

Assist in development of complex fee submissions for services delivered in NSW & ACT, in particular drafting tenders/fee proposals

Assist delivery of services for NSW & ACT projects

Assist senior technical staff with project management (client liaison, progress meetings, documentation).

Undertake CDC documentation assessments – Residential

Prepare CDC, CC & OC checklists - Residential

Prepare applications for Approval by Certifiers

Collating of certificates and documentation

Assessment of applications to BCA & Applicable Standards - Noting final assessment will be completed by certifier.

Preparation and management of Development Consent conditions and CDC/CC/OC

Manage and assist in BCS management and assist with process improvement

Manage applications and submission through the NSW Portal

Manage projects through their lifecycle within BCS

Conduct additional Reviews and compliance assessments as required, this could extend to BCA Compliance reviews and reports

Assist certifiers in undertaking their duties.

Maintain accurate records and documentation within BCS and associated systems

Assist in the development and implementation of quality assurance processes and procedures

Conduct internal audits to ensure compliance with company policies and procedures

Prepare and distribute reports related to building code compliance and quality assurance

Provide remote support to other team members

Stay current with changes in building codes and regulations, and make recommendations for improvements

Maintain and refine internal processes that support senior staff companywide, and coordinate internal and external resources to expedite workflows

Provide administrative and office support, such as typing, dictation, spreadsheet creation and maintenance of filing system and contacts database

Provide general administrative support, including filing, data entry, and handling phone calls, emails

Project administration, documentation management, collating and assisting with project approval and delivery

Review and prepare Standard Operating Procedures and playbooks guides

Other duties as necessary from time-to-time