Be Part of a Fresh Start – Join Our New Patient Administration Team!
Integrated Medical Services
Posted 4 days ago
Patient Administration Officer | Full-Time | Cairns
Are you ready to bring your experience and energy to a brand-new team led by a passionate new Practice Manager? This is your chance to help shape the future of a specialist medical practice that's putting innovation and patient care at the forefront.
About IMS
Integrated Medical Services (IMS) is a forward-thinking, specialist-led organisation delivering quality, patient-centred care across Far North Queensland. We’re expanding our services in Cairns and building a fresh, motivated team to support our specialists and enhance patient outcomes.
The Opportunity
We’re seeking experienced and enthusiastic Patient Administration Officers to join us on a full-time, permanent basis. You’ll work closely with our new Practice Manager and team to build an efficient, positive, and supportive workplace culture from day one.
This is more than a job, it’s a chance to grow with a new team and contribute to something meaningful.
What You'll Do:
Front desk reception – the friendly face of the clinic
Manage patient bookings, confirmations & follow-ups
Handle phone/email enquiries and patient support
Maintain accurate records and upload results via Clinic to Cloud
Billing, receipting, and surgical fee preparation
Coordinate theatre lists and hospital bookings
Liaise with Medicare, private health funds, and hospital teams
General admin duties: scanning, faxing, filing, recalls
About You:
Prior experience in medical administration is desirable
Experience in specialist or surgical clinics highly regarded
Familiar with Clinic to Cloud (or other medical software)
Excellent communicator and team player
Detail-driven, organised, and calm under pressure
Available to work rostered shifts between 7:30 AM – 6:30 PM, Monday to Friday
Why Join Us?
Be part of a brand-new team with a supportive new leader
Help shape the culture and systems of a growing clinic
Work in a purpose-driven, innovative healthcare environment
Enjoy a stable full-time role with opportunities to grow
Ready to Apply?
Click "Apply for this job" and submit:
Your resume
A cover letter outlining why you’d be a great fit
Applicants must have the right to work in Australia. Only shortlisted candidates will be contacted.
About Integrated Medical Services
Established in 2014 as way of empowering specialist and allied health professionals to create and develop their own medical practices, Integrated Medical Services offers a completely new way for medical professionals to do business.
Integrated Medical Services takes care of the business requirements of operating a successful practice such as providing a physical location, web development, staffing, managing enquiries and appointment, financial compliance including BAS generation and lodgement….right down to organising business cards.
Confident in its service provision model and quality, Integrated Medical Services is obligation free, meaning that clients are free to leave at any time.
Tendering and proposal development are also services Integrated Medical Services provides, enabling medical specialists to focus on their patients whilst also have the opportunity to secure new service provision opportunities.
Since 2014, Integrated Medical Services has assisted many medical professionals to start, manage and build their own private practices without the concerns associated with entering into partnerships or taking the traditional ‘clinic’ route.
Source: This is an extract from the company's own website
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