About the role

Mater Pharmacy have an exciting opportunity for a professional Senior Pharmacy Technician (PBS Revenue and Prescription Management) to join our Pharmacy team in a permanent full-time basis.

Mater Health, Southeast Queensland comprises a unique collection of two public and four private hospitals caring for over 500,000 patients each year. Mater Pharmacy services all inpatient areas, so this represents a fantastic opportunity to make a positive contribution to the health and wellbeing of this community and to contribute to a strong, unified, inter-professional Clinical and Dispensary Services team at Mater.

Salary range: $37.08 - $40.56 (Operational Officer Level 4) per hour plus 12% superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you’ll be doing

This position is based within Pharmacy Administration at our South Brisbane campus.

In this position you will work to support the pharmacy team in the delivery of safe, effective and high-quality level of pharmacy service to optimise outcomes for all patients and customers of Mater.

Key responsibilities of the role include:

• To provide responsive customer-focused service over the phone, in person and via other methods of communication
• Specialised knowledge of medication funding arrangements including Pharmaceutical Benefit Scheme (PBS), private health fund agreements and state government funding arrangements.
• Prescription and dispensing requirements for PBS prescriptions including owing script management, reporting and follow-up with prescribers and staff.
• Support the ex-gratia approval process for High-Cost Drugs used at Mater Health
• Record and comply with departmental KPI’s relevant to the Claims management role.
• Participate in and initiate audit activities as appropriate and when requested.
• Utilisation of HPOS PRODA portal and ability to act as agent in the uploading of PBS Authority Prescription documentation as required.
• Able to supervise and train other staff to use required software and processes to undertake relevant duties.
• Recording, reporting and analysis of data to improve processes using initiative and innovation with limited direction from supervisors.

Mater Pharmacy is dedicated to the exceptional care and service of all our customers. We provide comprehensive pharmacy services and strive to maintain the highest level of professionalism at all times. In addition to clinical pharmacy services, we also provide traditional community pharmacy medicines and retail products to patients, visitors and staff.

About you

To be considered for this role you must have:

• Minimum Certificate III or IV in Hospital/Community Pharmacy (or equivalent) is essential to have been completed.
• A professional attitde, effective communication skills and a high level of attention to detail
• Passion for customer service and appreciation of the importance of delivering exceptional service every time.
• Demonstrated understanding and experience in the Pharmaceutical Benefits Scheme (PBS) and the dispensing and prescription requirements for PBS prescriptions.
• Professional, hardworking attitude and willing to work cooperatively and effectively with all team members of the multidisciplinary team.
• Previous relevant work experience is highly desirable
• The flexibility to work occasional additional shifts, including some weekends, public holidays is desirable

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

For more information regarding the role, please contact Pharmacy Administration on 07 3163 8220.

Applications close on Sunday 10th August 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.