Company Description

MD Cooling is a fast-growing HVAC company based in Ravenhall, specializing in high-quality heating, cooling, and hot water solutions for residential and commercial clients. We offer tailored HVAC solutions that combine cutting-edge technology with energy efficiency. Our experienced team delivers personalized service with a focus on reliability and long-term comfort.

Role Summary

We are seeking a motivated and customer-focused Sales Advisor to join our head office team. This is a full-time, office-based role, focused on calling warm leads provided by the company—no cold calling involved. You’ll engage with potential customers over the phone, assess their HVAC needs, recommend suitable solutions, and close sales with confidence and professionalism.

This role plays a key part in driving revenue while ensuring customer satisfaction and a smooth handover to our installation and service teams.

Key Responsibilities

Call and follow up on qualified leads provided by the company

Engage customers to understand their home or business heating/cooling needs

Recommend appropriate HVAC solutions (ducted, split, VRF systems, etc.)

Prepare and send proposals, and follow through to close the sale

What We're Looking For

Strong interpersonal and communication skills (verbal & written)

Previous experience in HVAC, solar, electrical, or home improvement sales (preferred)

Confident phone manner and ability to build trust with clients quickly

Good understanding of heating and cooling systems (ducted/split systems a plus)

Ability to explain technical solutions in a simple, customer-friendly way

Reliable, well-organised, and goal-driven