Join us during a time of revitalisation and innovation.

Why Join Us?

The VGCCC is an independent statutory authority with a globally leading approach to regulation of the gambling industry, ensuring that we focus on minimising harm to the Victorian community.

We are a values driven, inclusive organisation and are looking for people with demonstrated expertise in their field, who are committed to helping us drive our values - ‘act with courage', ‘make it happen', ‘work together', ‘respect others', and ‘act with integrity' in everything we do.

We strive for exceptional employee experience and actively seek to build a diverse workforce that represents the community we serve. We foster a culture of belonging and inclusion where diverse perspectives are valued and respected. We encourage applications from people of all ages, abilities, ethnic, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples and people who are diverse in gender and sexuality.

Our Opportunity

The Lead, Complaints and Tip-Off Management is primarily responsible for providing legal support to the Complaints & Tip-Off Management team relating to assessment of complaints and tip-offs received by the VGCCC.

To be successful in this position you will have:

• Demonstrated experience in assessing and prioritises the highest risks or threats in non-routine and complex matters.
• Analyses evidence quality to determine the need for supplementary evidence to enable regulatory decision-making

You will be part of a purpose-driven organisation at a pivotal time — where your skills and ideas can truly make a difference.

What we can offer you

We value our employees and provide our people with:

• Tailored initiatives that support well-being and psychological safety.
• A safe and engaging environment for all employees, including the adjustments and accommodations we can offer to people with different needs.

• Meaningful work that prioritises, integrity, fairness and community safety.
• Opportunities to grow and learn new skills to build a fulfilling career.
• Collaborative and supportive culture encourages success and growth.
• A genuine commitment to support work/life balance (through a range of flexible working options appropriate to the nature of work performed)

How to Apply

If you want to help shape the future of gambling regulation in Victoria, please click the Apply Now button on this advertisement.

Applications should include a cover letter and resume addressing the regulatory & technical expertise requirements of the position.

If you have any queries in respect of this position or require any assistance or adjustments to fully participate in the recruitment and selection process, please contact Jason Cremona Director Regulatory Services at [email protected]

Applications close 10 August 2025.

Important Information

The successful candidate will be required to undergo pre-employment checks which include a nationally coordinated police check and misconduct screening.