Dental Receptionist / Treatment Coordinator
Lumina Dental
Posted 1 day ago
Lumina Dental | Award-Winning Dental Team | Receptionist / Treatment Coordinator (Mandarin/Cantonese Speaking)
Location: Lumina Dental – Ultimo, NSW
Employment Type: Full-Time Hour - Casual Position
Are you an experienced and personable dental receptionist looking for your next career move in a warm, modern, and award-winning practice? Lumina Dental is seeking a Receptionist / Treatment Coordinator to join our friendly and professional team.
About Us:
Lumina Dental (www.luminadental.com.au) is an accredited and award-winning (2025 Local Business Awards Winner - Outstanding Dental Care in Sydney City Suburbs) dental clinic located in a vibrant and accessible area of Sydney, close to public transport. We are known for our welcoming environment, state-of-the-art technology, and commitment to delivering exceptional patient care. Our diverse and loyal patient base includes families, professionals, and international clients.
About the Role:
We are looking for an energetic, well-presented, and highly organised receptionist / treatment coordinator who is passionate about patient care and creating a positive experience at every touchpoint.
Key Responsibilities:
Greeting patients with warmth and professionalism
Managing appointments and coordinating daily schedules
Discussing treatment plans and assisting with financial coordination
Handling patient enquiries (in-person, phone, email)
Processing payments, health fund claims, and Medicare
Supporting clinicians and ensuring smooth front-office operations
Key Requirements:
Minimum 4 years of experience as a dental receptionist or treatment coordinator
Fluent in Mandarin and/or Cantonese (essential)
Outstanding communication and interpersonal skills
Confident in presenting and discussing treatment plans with patients
Knowledge of dental software (e.g., Exact, D4W, Core Practice – desirable)
Ability to multitask and maintain composure in a fast-paced environment
Impeccable presentation and a warm, friendly attitude
High attention to detail, punctuality, and reliability
Understanding of infection control and privacy/confidentiality standards
Australian working rights
Why Join Lumina Dental?
Accredited and award-winning practice with a strong reputation
Supportive and collaborative team culture
Beautiful modern clinic with the latest equipment
Convenient location with easy access to public transport
About Lumina Dental
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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