• Academic Services Division
• This is a full time, continuing position with a salary in the range $93,491 to $100,296 (HEW 6) plus a generous super allowance of up to 17%.
• Join our team as a Senior Timetabling Officer and build a wide professional network while contributing to service excellence through training and process improvement.
• We are looking for a highly organised, customer-focused individual with a keen eye for detail, ready to manage competing priorities in a fast-paced environment.
• Based at our St Lucia campus

About This Opportunity

Reporting to the Timetabling Coordinator, the Senior Timetabling Officer delivers high-level administrative and operational support for class timetables, allocations, and room bookings across a portfolio of UQ faculties, schools, and academic units. This role works closely with the timetabling team to ensure accurate scheduling, responsive service delivery, and continuous improvement of timetabling processes. The Senior Timetabling Officer also contributes to training, stakeholder engagement, and complex issue resolution, working predominantly co-located with clients across UQ.

Key responsibilities will include:

Timetable Production & Allocation Support

• Provide high-level administrative support for class timetables, including data collection, validation, configuration, and scheduling of teaching activities. Assist with the class allocation process, ensuring accuracy and responsiveness to user needs.

Stakeholder Support & Conflict Resolution

• Offer day-to-day support and advice to academic and professional staff on timetabling and room booking matters, managing complex or escalated queries. Collaborate with various university units to understand teaching requirements and resolve scheduling conflicts.

Training & Quality Assurance

• Contribute to the development and delivery of training and instructional materials, providing on-the-job guidance to junior team members. Review the accuracy of information in timetabling systems and publications, helping to maintain high-quality data.

Process Improvement & Team Contribution

• Support the Timetabling Coordinator in identifying process improvement opportunities to enhance service delivery and team effectiveness. Deputize for the Coordinator when required, support other team members, and undertake various duties and project work as directed.

About You

• Degree/qualifications with relevant experience in student and academic administration.
• Demonstrated experience in timetabling and resource allocation within a large tertiary institution, with proficiency in scheduling systems, or equivalent experience in database management and operational coordination.
• Possesses strong organizational skills and attention to detail, with a proven ability to meet deadlines, manage competing priorities, and adapt to shifting demands in a dynamic environment.Demonstrated ability to work independently and flexibly with minimal supervision, while effectively collaborating with and supporting team members to achieve goals. Exhibits strong interpersonal, written, and oral communication skills, building and maintaining effective working relationships across diverse stakeholder groups.
• Well-developed analytical skills, with the ability to navigate and interpret data to provide accurate advice on complex matters. Shows a demonstrated commitment to excellent customer service and continuous service improvement, including familiarity with student administration systems and reporting tools.

You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
• Cheap parking, On campus childcare and Salary packaging options.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the 'About You' section
• Resume

For more information about this opportunity, please contact Stephen at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

Applications close Sunday 10 August 2025 at 11.00pm AEST (Job Reference Number - R-53984). Please note that interviews have been tentatively scheduled from 20 August 2025.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.