Company Overview

Right at Home is one of the largest home care providers in the world, with over 750 offices in five countries around the world. We provide a wide range of tailored care services to assist people living independently in their home and are respected within the community for providing our clients with a high level of service, with our mission being ‘to improve the quality of life of those we serve’.

Our North Queensland office continues to grow and we are looking for an experienced and dedicated Care Coordinator to support this continued growth in the Townsville Region.

Role Overview

The successful candidates will preferably have a strong background in Community Aged/Disability Care. The role itself is responsible for service development, coordination and delivery, including ongoing client assessments and development of care plans that deliver flexible and personalised in-home support. Direct nursing support to clients is also incorporated within the role, as such a current AHPRA-Nurse Registration is required (EN or RN). Successful applicants will thrive on working in a close-knit team and have a passion for delivering the highest quality in client care.

This key role will focus on case management, nursing support, customer service, personal care work where required and general administration.

Major duties include:

Care Assessments;

Government-Compliant Care Planning;

Nursing supports;

Building and maintaining customer relationships; and

Quality assurance.

Qualifications

Minimum of Diploma in Nursing with a current AHPRA registration;

Driver's License and comprehensively insured dependable private vehicle;

Current National Police Clearance; and

Current First Aid & CPR.

Preferred Skills;

Good understanding of the Government funding environment for aged care (primarily CDC) & NDIS (preferred but not necessary);

Good understanding of the hospital discharge environment;

Subscribe to a culture of teamwork, caring and quality service;

Excellent communication abilities, professionalism, a good reputation & respect for our staff, clients and their families; and

It is also essential to have good judgment, quick decision-making, excellent communication, staff management and administrative skills.

Culture & Benefits

Rewarding work opportunities - making a difference in your local community;

Friendly and supportive workplace;

Employee rewards retail discount program;

Competitive remuneration; and

Career advancement opportunities will arise as the office expands.