Multiple permanent and contract positions available!

On-site, 9-day rotating roster

$85,415 to $ 96,138 (Based on skills & experience) plus 16% Allowances/Loading + 12% Super

About the role

As a Local Laws Officer, you'll be key in maintaining community safety and amenity with a customer-focused approach. Representing the City of Melbourne, you'll create a positive environment, handling every interaction with professionalism and courtesy.

You'll engage with the community, address concerns, provide guidance, and ensure compliance with legislation through education, enforcement, and collaboration with Victoria Police, internal and external departments and other agencies.

Your duties include detecting and enforcing breaches related to local laws, smoking, littering, and responding to enquiries. You'll work with the public, property owners, businesses, and residents to achieve positive compliance outcomes.

This role is crucial for enhancing the city's amenity, accessibility, safety, and cleanliness, making Melbourne a better place for everyone.

Joining the City Safety, Security and Amenity branch means becoming part of a bold, values-led team that responds to real issues and contributes to Melbourne's pulse. We pride ourselves on ensuring that the amenity of the City of Melbourne welcomes everyone while also supporting and managing rough sleepers. By maintaining and protecting shared spaces, we're building a city that welcomes all into a safe and accessable city.

Why join Team Melbourne?

Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.

At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you’ll help deliver what’s most important to the people who live, work, study, visit and invest in our great city.

We’re proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.

This is more than just a role – it’s your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team.

About you

You are a dedicated and community-focused professional with a strong background in community safety, enforcement, and engagement. You’ve earned a reputation for effectively addressing community concerns, ensuring compliance, and fostering positive relationships across diverse groups.

Your approach is grounded in professionalism, approachability, and collaboration, bringing people together to achieve positive outcomes. You excel in creating a safe and welcoming environment, making Melbourne a cleaner, safer, and more accessible place for everyone.

What your experience might look like:

Ability and willingness to adapt to a dynamic work environment with a flexible and positive approach to change, personal learning and professional development.

Demonstrated skills in conflict resolution and the ability to remain calm, objective and in control when dealing with customer issues and concerns.

Ability to make independent decisions under pressure, particularly when there are competing priorities and conflicting views to achieve quality outcomes

Excellent customer service skills and an ability to deal with customers at all levels in a tactful and courteous manner.

Proven skills in written communication including the ability to prepare status reports, statistical information, and recommendations for improvements to processes, procedures and methods of work.

Ability to meet and maintain the physical requirements of the role (completion of a pre-employment assessment, including podiatry assessment, is mandatory).

Ability to maintain a clear Police check and Working with Children Check to the satisfaction of the City of Melbourne (completion of a pre-employment Police Check and Working with Children Check are mandatory) and full Victorian Driver’s Licence with the confidence and ability to drive in city traffic

Desirable

Tertiary qualifications in a related discipline such as Certificate IV in Local Government (Regulatory Services) and or equivalent relevant experience.

Benefits of working with us

Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.

Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.

Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.

Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.

How to apply

Click 'Apply'