• SCHADS Level 3 $38.65 - $41.45p/h + super + loadings + NFP salary packaging benefits
• Part-time roles providing residential/outreach support - AOD & challenging behaviours
• Opportunity for on the job training and career progression with an established mental health organisation

About You
You’re confident to handle complex behaviours and situations, think on your feet, and remain calm under pressure. With prior experience working with young adults and a genuine desire to make a positive difference. Furthermore, for this program, we would love to see proven experience supporting individuals who display extremely challenging behaviours as a result of their mental ill-health and/or disability.
Additional attributes we are looking for include:

• Experience supporting and working with Aboriginal people and communities (we strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities to apply)
• Prior knowledge and experience supporting people with complex mental health where challenging behaviours are common
• Patience and emotional resilience with effective listening skills & an adaptable communication style
• Capability to advocate for others and build sustainable support networks
• Making a positive contribution autonomously and within a team to achieve shared outcomes
• Confident ability to use IT systems across computer and mobile devices

About the Role
This is an exciting opportunity to be part of our Gippsland team based in Morwell (Head office located in Dandenong South), supporting a young adult with AOD and behavioural challenges. You'll play a vital role in delivering person-centred support in the home and community, helping to build the skills and confidence needed for greater independence in day-to-day life. We’re looking for someone grounded, creative, and quick-thinking. Someone who can build genuine connections through shared interests and a strong respect for culture. Our approach is to enable rather than do, empowering individuals to make their own choices, use their voice, and thrive within their local communities. The ideal candidate will bring experience in working with challenging behaviours, along with strong communication skills and a commitment to culturally respectful practice.

The role entails:

• Provide 2:1, support to consumer in their own home and community setting
• Meet the individual needs according to an established behavioural support plan
• Developing professional relationships with consumers, their families, stakeholders and others in the community
• Providing accurate and timely case notes so that others can provide a consistent experience for the consumer
• Provide support to assist consumers to work towards their individual and NDIS goals

Part time role available. Suitable applicants will have the opportunity to work a variety of shifts across a 24/7 roster (typically 5- 8 hours).

It is a requirement of this position to meet all compliance requirements concerning NDIS Work Screening, Working With Children's Check, work rights and possess a current & valid driver’s licence.

What we can offer you
Ermha365 is an agile and innovative non-profit with a growth agenda across Australia. As an employee you will be offered:

• Support as needed utilising our 24/7 Employee Assistance Program
• Industry-leading induction and on the job training provide with access to free continuous online learning modules at your own pace
• Flexibility in working hours to suit work life balance
• Financial benefits including salary packaging to reduce your taxable income, novated leasing and discounts with a variety of Australian retailers
• A supportive team environment that is engaging and inspiring
• Access to Fitness Passport, making it easier to stay active and healthy as we care about your health and wellbeing

About ermha365
This job isn’t for everyone. At ermha365 we work with clients with some of the most complex mental health and disability support needs in Victoria. We’re a lifeline for people who often feel like a “square peg in a round hole” - those who experience stigma and discrimination, and are ostracised or excluded from the simple things that most of us take for granted. In many cases we have become the provider of last resort, although we see ourselves as the provider of first choice. We believe in the potential of everyone. We never give up, and we never give in.

ermha365 is committed to the safety, participation and empowerment of all children. Further information at https://www.ermha.org/child-safe-statement/

Diversity and Inclusion
We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at [email protected] noting your preferred method of communication and contact details and a member of the team will be in touch.