Start Your Career Journey in Parramatta with Avis Budget Group!

Dreaming of a role where every day brings something new?
Join us at our Parramatta location and become part of a team that helps people move with confidence and ease.

If you thrive in a fast-paced, hands-on environment and enjoy delivering great customer service, this is your chance to be part of a global leader in mobility solutions.

Career Snapshot:

💼 Permanent, Full-Time Role (38 hours/week)

🌴 5 Weeks of Annual Leave

🤝 Supportive, Friendly, and Inclusive Culture

🌍 Global Company with Career Growth Potential

About the Role

In this role you are the face of our brand! You will interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.

What you’ll do

Establishing customer car rental needs by actively listening

Assist with leadership duties

Review in detail ABG’s various add on’s and services as to determine what may best suit the customer

Communicate rental procedures and guidelines effectively

Complete rental bookings in a timely, efficient and accurate manner

Answering customer questions and inquiries

Perks you’ll get

💰 Competitive hourly rate + loadings + performance incentives

🧘 Wellbeing program including life insurance, discounted health cover & superannuation options

🎁 Access to Perkbox – discounts on retail, fitness, cinema, and more

🚗 Employee discounts on car rentals across Avis Budget Group

🧠 24/7 Mental Health Support via Employee Assistance Program (EAP)

📚 Comprehensive training to help you succeed and grow

What we’re looking for

A full and valid Australian driver’s licence

Availability to work a rotating roster (including weekends, evenings, and public holidays)

Experience in customer service, retail, hospitality, or sales is a plus

Ability to work in a fast-paced environment while delivering exceptional service

Comfortable using computer systems to manage bookings and rental information

Strong attention to detail and ability to follow procedures

Please note: This full-time role is not open to Working Holiday Visa or student visa holders.

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.