Logo for Control Room Operator - Reliever

Control Room Operator - Reliever

MSS Security
Melbourne, VIC
A$89,000-$90,000 p/a + Super
Trades & Services → Security Services
Full-time
On-site

Posted 5 days ago


About the Company

As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website at www.msssecurity.com.au

Culture

Our employees enjoy working with MSS because we:

  • Have a high people and culture focus;
  • Offer extensive development and progression opportunities;
  • Provide stability and certainty in a role;
  • Work collaboratively together and are high achievement focused;
  • And because we know how to have fun whilst getting the job done.

MSS Security is seeking experienced and adaptable Control Room Operator Relievers to join our team. This is a crucial role supporting 24/7 operations, where you'll be responsible for ensuring safety, security, and smooth coordination across our site in Melbourne CBD. As a reliever, you'll cover shifts as needed, making flexibility and reliability key to your success. This is a fantastic opportunity to be part of Australia's leading security provider, working alongside a professional team committed to service excellence and operational integrity.

Key Responsibilities:

  • Monitor and coordinate alarm responses in real time
  • Operate access control systems and manage site security protocols
  • Deliver consistent, high-level customer service via phone, radio, and electronic systems
  • Log incidents and maintain accurate control room records
  • Liaise with on-site guards, emergency services, and clients as required
  • Provide shift relief coverage across a rotating roster, including nights, weekends, and public holidays

Skills & Experience:

  • Full Australian working rights
  • Valid Victorian Security License
  • Certificate II in Security Operations (or higher)
  • Full Driver's License
  • First Aid/CPR certification
  • Strong communication skills
  • Experience in Gallagher preferred

How to apply

MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV.

To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.


About MSS Security

Melbourne, VIC, Australia
Trades & Services
5001-10000 employees

MSS Security provides a full range of security services across all market segments in every state and territory. Our security officers provide a visible security presence, using a broad range of skills, from general guarding to highly specialised security roles.

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