About the role

NDiCare is seeking a passionate and experienced Support Coordinator to join our dedicated team in Melbourne, VIC. As a Support Coordinator, you will play a vital role in empowering and supporting individuals with disabilities to live independent and fulfilling lives. This is a full-time position that offers a competitive salary and excellent benefits.

What you'll be doing

Coordinating and overseeing the delivery of individualized support services to clients, ensuring their needs are met

Assisting clients in developing and implementing their goals and support plans

Liaising with a range of service providers and stakeholders to ensure seamless service delivery

Monitoring and reviewing client progress, and making adjustments to support plans as needed

Advocating for clients and their families to ensure they have access to the appropriate services and resources

Maintaining accurate and up-to-date client records and documentation

Participating in team meetings and contributing to the continuous improvement of service delivery

What we're looking for

Diploma in Disability or Community Services related (desired but not necessary)

Minimum 1 year experience in a support coordination or case management role, preferably in the aged care or disability sectors

Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively with clients, families, and stakeholders

Strong organizational and problem-solving skills, with the ability to priorities and manage multiple tasks

Demonstrated understanding of the NDIS and aged care systems, and the ability to navigate and coordinate services within these frameworks

Empathetic, person-centered approach with a genuine commitment to making a positive difference in the lives of clients

Current driver's licence and access to a reliable vehicle

For all job enquiries please contact [email protected]

Telephone calls to the 1300 NDiCare main line will not be answered.

About us
At NDiCare our main focus is assisting individuals to reach their full potential. We provide a range of supports to NDIS participants. Formed by a team of professionals with extensive experience in disability, mental health, and community services. We believe that a better service can be provided by developing a skilled workforce with access to career progression and ongoing training. In order to deliver a high quality of service, we aim to have a strong and committed workforce. Flexibility is our middle name, and we strive for consistency when supporting our clients. At NDiCare you will experience a diverse and cheerful workforce, we value experience from all walks of life. We place strong focus on inclusion and understand that everyone has their own story to tell...
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