About Us

Operating as a Registered Training Organisation (RTO #5800) for over two decades, ABC Training & Consulting (formerly Alan Bartlett Consulting) specialises in the delivery of qualifications in Laboratory Operations, Pathology, and Manufacturing. Our focus has been on providing industry-specific, workplace-based training that combines practical, hands-on learning with flexible theoretical delivery — either online or paper-based. We deliver training at all educational levels — from secondary schools to industry — and pride ourselves on customising solutions for both national clients and small businesses. With over 1,500 enrolments per year, our team is focused on quality, compliance, and building meaningful partnerships that deliver real outcomes for learners and employers.

Key Responsibilities

Process student enrolments in aXcelerate

Conduct quality assurance checks

Process completions, suspensions, extensions, transitions, withdrawals and certificate issuance

Maintain accurate records (digital and physical) including scanning, archiving, and secure disposal

Provide high-quality communication and support to internal and external stakeholders

Support training staff by preparing learning materials and coordinating printing or resource needs

Assist with the implementation of new systems or processes

Coordinate minor office errands and logistics, including mail, supplies, catering, and event setup

Maintain a clean, organised, and professional office environment

Essential Criteria

Demonstrated experience in administration or data entry

Excellent attention to detail and high data accuracy

Strong written and verbal communication skills

Confidence using software systems, databases, or CRMs

Reliable, punctual, and able to work both independently and as part of a team

Digital Identity (e.g. myID/myGovID) for access to the Relationship Authorisation Manager (RAM)

Australian working rights

Desirable Criteria

Experience in the vocational education and training (VET) sector

Familiarity with aXcelerate or similar student management systems

Understanding of compliance and quality requirements in an RTO setting

Basic understanding of records management and WHS requirements

What We Offer

Office-based role with 1-day WFH per week available after training and proven ability to work autonomously

Paid professional development

Supportive team environment

Clear advancement pathways for staff who demonstrate the right attitude, initiative, and capability