Assistant Front of House Manager

Do you love creating amazing customer experiences and supporting a team to thrive in a fast-paced, energetic environment?

Sue's Burgers and Shakes is on the lookout for an enthusiastic Assistant Front of House Manager to help lead our dynamic team!

What We Offer:

A fun, vibrant, and supportive workplace

Competitive above-market pay

Opportunities to grow your hospitality career

Ongoing training and development to help you succeed

Key Responsibilities:

Customer Support: Help ensure every guest has a top-notch experience by supporting the team with customer feedback and service excellence.

Team Support: Assist the Front of House Manager in leading and motivating the team to deliver exceptional service.

Training: Help onboard and train new team members while encouraging ongoing development for the crew.

Scheduling Support: Work with the manager to ensure efficient team scheduling and contribute to meeting labour targets.

Daily Operations: Help maintain smooth daily operations, including cleanliness, presentation, and safety standards.

Problem Solving: Jump in to resolve challenges on the floor and keep things running smoothly during busy shifts.

About You:

Experience in a supervisory or team leader role in hospitality

Strong people skills and a passion for customer service

Great communication and a team-first attitude

Willingness to learn and grow with the business

A proactive, hands-on approach to getting things done

Why Join Us?

At Sue’s, we’re all about good vibes, great food, and awesome people. As Assistant Front of House Manager, you’ll be a vital part of the team that keeps the energy high and the service top-tier.