About Us

We are a growing Melbourne-based food production company specialising in premium powdered ingredients and artisan chocolate products. We’re passionate about quality, innovation, and delivering exceptional taste and safety to our customers across Australia and beyond.

The Role

We are seeking a proactive and detail-oriented Quality Assurance Officer to support our production team in maintaining compliance with food safety standards and continuous quality improvement. You’ll work closely with the operations and R&D teams to uphold best practices in food safety, hygiene, documentation, and product integrity.

This is a hands-on role suited to someone who thrives in a small team environment and has a practical understanding of food safety systems in a production setting.

Key Responsibilities

· - Conduct in-process quality checks during chocolate and powder production

· - Maintain and update QA documentation (HACCP, GMP, allergen management, traceability, etc.)

· - Support ongoing compliance with FSANZ standards, HACCP, and SQF (or equivalent)

· - Conduct raw material and finished product inspections, testing, and sampling

· - Monitor sanitation, pest control, temperature logs, and calibration checks

· - Report deviations, assist in root cause analysis, and recommend corrective actions

· - Assist in preparing for internal and external audits

· - Collaborate with production staff to embed quality culture on the floor

Skills & Experience

· - Qualification in Food Science, Food Technology, or similar field (TAFE or university)

· - 2+ years of QA/QC experience in a food manufacturing environment (chocolate or dry goods preferred)

· - Knowledge of HACCP, GMP, allergen control, and food safety regulatory standards

· - Strong attention to detail with solid documentation and record-keeping skills

· - Comfortable working on the production floor and liaising with operations staff

· - Excellent verbal and written communication skills

· - Proficient in Microsoft Office and basic QA software/tools

Nice to Have (Not Essential)

· - Experience with chocolate processing, tempering, or cocoa-based products

· - Familiarity with dry blending, powder filling, or packing line QA

· - Previous exposure to SQF, BRC, or similar certification systems

· - Understanding of export compliance and shelf-life testing

What We Offer

· - Flexible part-time hours (ideal for work/life balance or family commitments)

· - Supportive, close-knit team environment

· - Opportunity to grow with an innovative, values-led business

· - On-the-job training and development support

· - Free snacks & product samples!