Administration Officer | Lifeline Training and DV Alert | Bundaberg

Employment Term: Full time maximum term until 16 March 2026

Location: Southport

Remuneration: $76K + Super + 15,900 NFP Salary Packaging & $2,650 for meals & entertainment (save tax and increase your take home pay)

Make a meaningful difference with UnitingCare

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

As an Administration Officer you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together!

Your part in our UnitingCare team

We’re seeking an experienced Administration Officer to join our Lifeline Training team.

This position is responsible for to contributing to the operational objectives of the program by performing a range of high level and quality administrative functions to support management and operational team.

As an Administrative Officer you will:

Undertake a range of administrative functions including, but not limited to, activities that assist in the support of outcomes in the services in areas such as maintaining quality administrative practices and processes.

Assist with diary management including arranging internal and external appointments and any associated travel and accommodation requirements.

Coordinate a range of financial functions including, but not limited to, recording income and expenditure; accounts payable; procurement card reconciliation; ordering supplies and reporting to management as required.

Using Microsoft Office and/or other business software in preparing reports, minutes, correspondences, presentations and maintaining databases and other information systems

Assist in maintaining and administering a records management system for receipt, storage and retrieval of records and correspondence

Support senior administration in the establishment of new services and maintaining the process for recording of statistical data and feedback to inform internal reports and research.

Assist in review and implementing new processes and procedures to support the service/function run more effectively.

Provide assistance in the co-ordination of site management requirements.

Support Senior Administration with Coordination of events, functions, workshops and meetings

Liaising with external providers and suppliers; stationery, IT, facilities for proactive practice management

Assist in business support alongside Senior Administrator in areas of Human Resources, Fleet Management, Digital Technology, Travel and Workplace Health and Safety as required.

Work within UCQ policies and procedures, including the provision of Workplace Health and Safety and other relevant legislation.

Undertake other administrative duties such as reception backup when required.

Contribute to the maximisation of synergies across UCQ as a single integrated organisation to improve service delivery and business performance, and to promote the Church’s work in health and community services in the broader community

What makes a difference for us?

Effective verbal and written communication skills

Great time-management skills and an ability to prioritise your workload

Good knowledge and experience with MS Office and Database applications

Ability to work both autonomously and as part of a team

Qualifications, skills and experience in Administration or Business or a minimum of 2 years providing administrative support and assistance to management.

Current Drivers Licence

What makes a difference for you?

Flexible work arrangements to support work-life balance

NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities to challenge yourself, grow and make a meaningful difference

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

provide welcoming, safe and nurturing services for children

implement measures to prevent child abuse and neglect within our services

appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.