First Response Case Worker | Domestic and Family Violence | Chermside

Employment Term: Permanent full-time

Location: Chermside

Remuneration: $100k + super + NFP salary packaging of up to $15,900 and $2,650 for meals and entertainment

Make a meaningful difference with UnitingCare

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

As a First Response Case Worker, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together!

Your part in our UnitingCare team

We are currently seeking a motivated individual to join our team of dedicated First Response Case Workers to provide a holistic, trauma informed response to the needs of women and children residing in refuge to address issues relating to experiencing and or witnessing Domestic and Family Violence.

You will work intensively with families to address issues such as, but not limited to, risk and safety concerns, providing practical and emotional support, linking the families with relevant services to meet their needs and supporting the families to obtain safe and sustainable accommodation free from violence.

Due to the inherent requirements of this programs delivery we require female representation from our Supported Accommodation team, as such we are currently looking for a Female Support Worker. To be a female is a genuine requirement for the position under Section 31 of the Anti-Discrimination Act, 1997

What makes a difference for us?

You will have a strong passion for working with women and children in a crisis environment, a thorough knowledge of the impacts of domestic and family violence on women and children, and demonstrated skills in applying this knowledge using a strength-based, trauma-informed framework.

In addition to the above, you will also be required to have:

Minimum of a Bachelor Degree in Human Service related field

Qld Drivers Licence

Working with Children Check (Blue Card)

Please ensure you include your resume, cover letter and selection criteria listed below

1. Possession of a relevant tertiary qualification. Demonstrated skill and practical experience in working with children and families. Experience in the area of homelessness/supported accommodation is preferred but not essential.

2. Knowledge and understanding of the effects of crisis and domestic violence on women and children and homelessness for families; and the ability to respond effectively.

3. Demonstrated ability to provide both practical and emotional support to women and children with an understanding of family interaction and child development

4. Interpersonal and communication skills, that are consistent with strengths based approaches and ethical practice frameworks.

5. Demonstrated professional integrity, with respect to such matters as confidentiality and the best interests of the child.

6. Ability to maintain appropriate records and sound computing skills (including, ideally database skills).

7. Proven ability to work co-operatively within a multidisciplinary team in a complex human services environment.

8. Ability to work within the beliefs, mission, values and policies of UnitingCare and adhere to the provisions of the Workplace Health and Safety and other relevant Legislation as they apply to the region’s services.

For more information on this opportunity please contact Debbie Bruford, Service Leader Refuge – Supported Accommodation on 0413 122 361.

What makes a difference for you?

Flexible work arrangements to support work-life balance

NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities to challenge yourself, grow and make a meaningful difference

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

provide welcoming, safe and nurturing services for children

implement measures to prevent child abuse and neglect within our services

appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.