About the role

Aligned Horizons' is seeking a talented and dedicated Support Coordinator to join our team in Melbourne, VIC 3000. As a casual Support Coordinator, you will play a crucial role in assisting older adults and individuals with disabilities to access the support and services they need to live independently and with dignity.

What you'll be doing

Collaborate with clients to develop personalised support plans that address their unique needs and goals

Coordinate and facilitate the delivery of a range of support services, including in-home care, allied health, assistive technology, and community engagement

Advocate on behalf of clients to ensure they receive the appropriate level of support from government and community organisations

Monitor client progress and adjust support plans as needed to ensure ongoing satisfaction and positive outcomes

Maintain comprehensive case notes and documentation in accordance with organisational and regulatory requirements

Engage in regular communication with clients, their families, and other stakeholders to ensure seamless service delivery

What we're looking for

Relevant tertiary qualification in social work, occupational therapy, or a related field

Minimum 3 years' experience in a similar support coordination or case management role

Demonstrated understanding of the aged care and disability support sectors, including relevant legislation and funding models

Excellent communication and interpersonal skills, with the ability to build trust and rapport with diverse clients

Strong problem-solving and decision-making skills, with a focus on achieving positive outcomes for clients

Proficiency in using client management software and other relevant technology

Commitment to the principles of person-centred care and a strength-based approach

What we offer

Competitive hourly rate and casual employment conditions

Ongoing professional development and training opportunities

Supportive and collaborative team environment

Access to employee wellbeing initiatives and benefits

About us

Aligned Horizons' is a leading provider of aged care and disability support services in the Melbourne region. Our mission is to empower older adults and individuals with disabilities to live with independence, dignity, and a high quality of life. We are committed to delivering personalised, client-centred care that enables our clients to thrive in their own homes and communities.

If you're passionate about making a difference in the lives of older adults and individuals with disabilities, we encourage you to apply for this exciting opportunity. Click the "Apply now" button to submit your application.