TwoScots are thrilled to be partnering with one of Australia's leading security services providers to recruit a dynamic Client Services Coordinator within their Patrols division. This key operational support role will work closely with the State Manager and patrols team to ensure contract delivery, subcontractor management, and high levels of customer service across a wide range of client accounts.

This is a fantastic opportunity for a detail-oriented coordinator with strong stakeholder skills to step into a fast-paced, varied role where no two days are the same.

This is a temporary to permanent opportunity with an immediate start.

CULTURE & BENEFITS:

$35 - $37 per hour + Super

Immediate, temp to perm opportunity

Supportive and fast-moving team environment

Join a business that values leadership, integrity, and customer-first service

KEY RESPONSIBILITIES:

Coordinate contract performance through tracking patrol data, KPIs, and compliance

Support subcontractor management - performance monitoring, approvals, invoicing, and payments

Liaise with clients and internal teams to resolve issues, schedule patrols, and meet reporting obligations

Oversee resourcing needs including rosters, overtime, leave balances, and recruitment coordination

Respond to client requests and ensure all service incidents are followed up

Assist with report preparation, training compliance, and subcontractor reconciliations

SKILLS & EXPERIENCE:

Strong coordination, communication, and administrative experience - ideally in a contract, facilities, or field services environment

Excellent relationship-building skills with both internal teams and external clients

High attention to detail with the ability to juggle multiple priorities

Confident working with data, reporting systems, and subcontractor workflows

Resilient and proactive - takes initiative and can work both independently and as part of a team

Experience within security, logistics, or mobile workforce industries highly regarded

QUALIFICATIONS & REQUIREMENTS:

No formal qualifications required - experience and attitude are key

Must be available for an immediate start

Strong MS Office and general systems proficiency essential

HOW TO APPLY:

If you're a capable coordinator who thrives in operationally focused roles - and you enjoy being the glue between people, systems, and service delivery - we'd love to hear from you.

Please send your CV to [email protected] or click APPLY NOW.