About the role

Are you a Registered Migration Agent (RMA) who's tired of the same old routine and looking for a truly refreshing challenge?
This is your chance to join an investor-backed technology company on a mission to transform the migration experience from stressful to exciting.
In this pivotal role, you'll bring your A-game, deep knowledge, and sharp skills to ensure their clients successfully secure their visas. You'll also play a crucial part in shaping their innovative technology platform by providing invaluable insights to our Product Team.

What You’ll Do

You'll spend the majority of your time (80-90%) on expert Case Management:

• Advise clients on complex visa pathways, eligibility criteria, and strategic approaches.
• Lead and support initial consultations with prospective clients.
• Manage a diverse caseload of visa applications, meticulously ensuring compliance with Australian immigration laws and striving for an exceptional success rate.
• Review and submit visa and sponsorship applications.
• Liaise effectively with the Department of Home Affairs on behalf of our clients.

The remaining time will be dedicated to strategic initiatives and product development:

• Collaborate closely with the Operations and Product Teams to streamline and scale processes.
• Drive the development of internal policies, educational resources, and best practices.
• Contribute to marketing efforts, including engaging webinars, insightful articles, and community engagement initiatives.
• Provide critical input to the Product Team on the technology platform, leveraging your hands-on experience as an RMA to enhance its functionality and user experience.

About you:

• Active MARA Registration and 2-5 years of post-registration experience.
• Extensive and proven success in submitting Partner Visas and Employer Sponsored applications.
• A strong track record of successful visa applications, with a minimal refusal rate.
• An innovative mindset, eager to embrace new ways of working.
• Tech-literate and adaptable, comfortable using (or quickly learning) tools such as Slack, Notion, Hubspot, and Airtable.
• A fervent commitment to client advocacy and the highest service standards- great client outcomes always come first.
• Detail-oriented, highly organised, and proactive, capable of managing multiple complex cases simultaneously.
• Exceptional communication skills, able to explain complex legal concepts with clarity and empathy.
• A natural problem-solver, adept at setting priorities and managing casework independently.
• Strong time management skills, consistently meeting deadlines and key performance indicators.

What's in it for you?
This isn't just another job; it's an opportunity to significantly accelerate your career with a company poised for exponential growth.

• Career Advancement: Grow into leadership roles as the company expands.
• Company Shares: Share in our success.
• Excellent Compensation Package: A competitive salary reflecting your expertise.
• Ultimate Flexibility: This is a fully remote role, allowing you to work from anywhere in Australia!
• Fantastic Perks: Enjoy birthday leave, a dedicated learning and development budget, and more!

For more information please call Karen Horovitz at The Onset 0450530351 [email protected] or apply online.