About the position

Technicool Air Conditioning has an exciting opportunity for a Administration all-rounder to join our team at Seventeen Mile Rocks on a full time basis, immediate start. Working closely alongside other team members you will play a role of coordination of technicians and liaising with customers, technicians, suppliers, and management.

This role has the opportunity to lead to a management position for the right person.

Benefits

- Competitive and negotiable remuneration - dependent on the level of experience

- Annual remuneration reviews

- Ongoing training and development

- Likelihood for career progression as the business grows

- Flexibility - for the right candidate

- Excellent location with free parking

Key responsibilities include:

Attending to incoming customer enquiries via phone and email

Building and maintaining client relationships

Coordination of technicians, ensuring recurring maintenance services and breakdowns are attended to within timeframes

Raising and receipting of purchase orders

Data entry, processing of technicians reports and invoicing of jobs

Quote and estimation of domestic and commercial repair work

Management of plant and equipment register

Provide administrative support and oversight across the office

Ability to proactively source improvements and make suggestions to management to streamline processes as required

Ability to formulate key reports and maintain KPIs as requested by management

Filing documents, updating procedures, policies and employee documents as required

Skills & Experience

Experience in a customer service role

Experience in the HVAC industry, highly desirable but not essential

Exemplary experience and/or qualifications in business administration and/or accounts administration, desirable but not essential

Attention to detail & ability to work under pressure

Excellent communication skills, with a positive and proactive approach

Experience in SimPRO, desirable but not essential

Experience in Xero, desirable but not essential

Human resource experience (payroll, employee on-boarding, etc), desirable but not essential

Ability to adapt to an ever changing work environment

If this sounds like you, we look forward to hearing from you!

To express your interest please “Apply Now” for your chance to secure an interview.

www.technicool.com.au