Are you passionate about IT and ready to kickstart your career in a supportive and rewarding environment? Join a growing Managed IT Services Provider where you’ll gain hands-on experience, benefit from paid training, enjoy bi-monthly team events, and follow a clear career progression pathway — all while working full-time, on-site in the office.

Why You’ll Love This Role:

Full-time, office-based position – learn from your peers and grow faster

Paid training and certifications to build your skills

Regular social events every two months to stay connected and have fun

Exposure to a variety of IT environments and industries

Supportive, close-knit team culture

Real career growth opportunities

About the Role:

In this Level 1 Service Desk role, you’ll gain essential IT skills while supporting clients across multiple industries. You’ll work across both cloud and on-premises technologies, including Networking, Active Directory, and Microsoft 365.

What You’ll Be Doing:

Delivering Level 1 IT support to clients

On-site in the office providing remote support (and occasional client visits)

Handling a wide range of technical queries and troubleshooting

Developing your technical knowledge and people skills

Gaining exposure to a broad range of IT systems

What We’re Looking For:

You’ve studied or are studying IT (TAFE, Uni, or industry certifications)

You’re genuinely passionate about IT and technology

You may be transitioning into IT from another career and have taken proactive steps to skill up

Bonus: Any previous Service Desk or IT support experience, especially in an MSP, is a huge plus

If you’re eager to build a rewarding IT career with hands-on experience, structured learning, and a fun team culture — we’d love to hear from you!

This is a full-time, on-site position open to Australian Citizens or Permanent Residents only.