The City of Casey is one of Victoria’s largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents and over 36,000 businesses who call Casey home.

Our workspace is located within Bunjil Place, a must-visit destination nestled within Narre Warren in Melbourne’s southeast. Bunjil Place reflects and enhances the city’s rich diversity by providing an energetic and cosmopolitan atmosphere through a lively community meeting place.

Our Benefits:

Benefits | City of Casey

• Experience a flexible, supportive work environment with a strong culture of collaboration and growth.
• Access to diverse professional development opportunities.
• Conveniently located near Westfield shopping centre, with an adjacent gym/pool offering Free Workout Wednesdays, discounted memberships, and an onsite café.
• Work in a multi-award-winning, architecturally designed office with fully equipped kitchens, free coffee, community library on-site, free parking, and more.

We live our values of dreaming big, empowering each other, and making our community proud.

A bit about the role

Join our Revenue and Rating team as a Senior Revenue & Supplementary Officer, where you'll play a vital role in managing Council’s rating processes and delivering high-quality service to our community.

In this key position, you’ll lead the charge in ensuring the accurate creation, maintenance, and issuing of rates and charges, including supplementary valuations, while supporting the Revenue & Rates team to meet legislative requirements and service standards. You’ll work with precision and empathy, using your strong knowledge of rating systems and TechOne to maintain data integrity, generate reports, and respond to complex enquiries with professionalism.

This is an opportunity to make a meaningful impact in a collaborative and customer-focused environment where your skills in rates, revenue, and system coordination will shine.

What you’ll deliver

• Manage the end-to-end supplementary valuation process, including rate calculations and issuing of notices.
• Maintain accuracy and integrity of Council’s rating database using TechOne Property & Rating.
• Provide high-level advice and support to customers on rates, revenue, and property-related matters.
• Prepare and submit annual returns for Emergency Services, Essential Services Commission, and Pension Audit.
• Generate rates, fines, interest, and notices in line with legislation and Council’s Revenue & Rating Strategy.

What you’ll bring

• Relevant qualification in business, property, or accounting, or extensive experience in rates and revenue within a local government context.
• Strong knowledge of legislation relevant to property, valuations, and rates, including the Local Government and Valuation of Land Acts.
• Proven experience using rating systems and financial software, ideally TechOne, to support revenue operations.
• Excellent communication and stakeholder engagement skills, with the ability to provide clear advice and resolve complex issues.
• A proactive, detail-oriented approach with strong financial acumen and a commitment to delivering high-quality customer service.
• Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check and Eligibility to Work check.
• A curious, collaborative, and inclusive community mindset.

Position Description: Senior Revenue & Supplementary Officer

What’s next?

If you think this role might be for you, we would love to hear from you.

Please apply by following the links and attaching a cover letter and resume. We do not require any selection criteria to be addressed.

To find out more about the role, please contact Penny Marshall, Coordinator Rates Administration at [email protected].

Applications will be accepted until 11.55pm on Wednesday 30th July 2025.

Please Note: Applications will not be accepted via email. Please apply by following the links only.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

At the City of Casey, we are proud to be an inclusive, child safe, and equal opportunity employer. We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.

We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.

For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9633 or [email protected].

The City of Casey reserves the right not to make any appointments for this position.

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