Multicultural Client and Community Liaison

Location: Southport, QLD
Job Type: Full-Time
Organisation: Multicultural Families Organisation (MFO)

Are you passionate about working with culturally and linguistically diverse communities? Do you have a talent for community engagement, event coordination, and client support? Join our dedicated team at MFO as a Multicultural Client and Community Liaison, where you’ll play a key role in supporting and empowering multicultural individuals and community groups across the Gold Coast.

About the Role

As a Client and Community Liaison, you’ll be instrumental in implementing MFO’s community engagement strategies and providing direct settlement case management to new and emerging communities. Your work will help foster inclusion, improve service access, and strengthen the capabilities of local cultural associations and leaders.

Key Responsibilities

Deliver tailored settlement case management and community capacity-building support.

Coordinate events aligned with key cultural dates (e.g. Harmony Week, Refugee Week, NAIDOC).

Develop and deliver group sessions that promote cultural orientation, community engagement, and employment readiness.

Engage CALD communities and service providers through forums and stakeholder meetings.

Support the coordination of men’s engagement programs that address mental health and social isolation.

Contribute to MFO communications, including editing our monthly newsletter and attending public events.

What We’re Looking For

Proven experience in community engagement, multicultural liaison, or a similar role.

Strong understanding of settlement services and culturally responsive support.

Excellent communication and interpersonal skills, particularly with CALD clients.

Experience in planning and facilitating events or community programs.

Strong organisational and time management skills.

Ability to work independently and as part of a collaborative team.

Confident speaker with the ability to represent MFO in public and stakeholder settings.

Why Join MFO?

Be part of a passionate team making a real impact in the lives of multicultural families.

Supportive and inclusive work culture.

Opportunities for professional development.

Contribute to dynamic community events and programs.

How to Apply

If you’re ready to take on a rewarding role supporting diverse communities, we’d love to hear from you. Please click "Apply Now" and upload your resume and a short cover letter outlining your suitability for the role.