About the Role:

The Quality Officer role is responsible for the identification, development and implementation of quality and process compliance initiatives across the Building and Plumbing Commission (BPC) in support of organisational objectives. The position has a foundation in Lean process and ISO 9001 Quality Management Systems.

What we are looking for

• Facilitate implementation of improvement opportunities identified from reviews and audits in line with quality standards and KPIs.
• Develop, maintain, and update key compliance monitoring capabilities using MS Sharepoint, MS Forms, Power Automate, Excel, and PowerBI.
• Assist in driving efficiencies and continuous improvement for consumer and practitioner processes and supporting various continuous improvement programs.
• Relevant tertiary qualification (preferred) or equivalent experience, with at least 2 years' experience in Quality, Change, Operations Support, or a related field.

About the BPC

The Building & Plumbing Commission (BPC) is Victoria's new regulator for building and plumbing.

It brings together the Victorian Building Authority (VBA), Domestic Building Dispute Resolution Victoria (DBDRV), and the domestic building insurance function of the Victorian Managed Insurance Authority (VMIA) into one organisation.

Key functions related to building and plumbing regulation will come together under one roof, including registration, inspection and compliance, practitioner discipline, dispute resolution, and domestic building insurance. These services will now part of the BPC and will be fully integrated over the next 12 months.

Commitment to Diversity

We celebrate the diversity of our workforce.

The BPC values the benefits all our differences make and take inclusion seriously. We welcome applications from Aboriginal and Torres Strait Islander people; Women, including into leadership and non-traditional areas; Neurodivergent people, People with Disability; Culturally and Linguistically Diverse/Marginalised people; Sexually and Gender Diverse people and from people at all stages of their careers. In short, we welcome people from all backgrounds and communities.

We are committed to making our recruitment process accessible. If you have any accessibility requirements or need adjustments, please contact us using the details below.

Flexible work arrangements are available we encourage you to discuss any preferences during the recruitment process.

How to Apply

We require you to upload:

• an up-to-date resume.
• Please include a cover letter detailing why you are interested in the opportunity and highlighting the skills and experience relevant to the responsibilities of this position and the key selection criteria.
• Any other qualifications or licences if applicable

Important information

Only electronic applications submitted via careers.vic.gov.au will be accepted.