Contribute to high-impact technology projects that enhance the customer experience for a community-focused organisation.

Are you someone with strong project management, business analysis, and process improvement skills, able to support operational needs and strategic business outcomes?

We are seeking an experienced IT Project Manager on a 2-year fixed-term contract to play a key role in managing multiple exciting transformation projects at Banyule City Council.

Why you'll love this role:

At Banyule City Council, we pride ourselves on fostering a collaborative, high-performing, and future-focused workplace. The digital transformation team provide modern and streamlined solutions by implementing innovative digital solutions that focus on the needs of the organisation, Council and the broader community. This position will give you the chance to work on high-visibility, high-value projects involving emerging technologies or enterprise-wide systems including Customer Experience Platform, Tree Asset Management system, Middleware and Cemeteries projects.

What you'll do:

The IT Project Manager will drive high-impact technology projects that enhance customer experience. You'll lead end-to-end project delivery, develop business cases, manage change, and engage stakeholders.

You will:

• Lead end-to-end delivery of IT projects including planning, budgeting, procurement, implementation and handover
• Develop business cases that align project scope, goals and deliverables are aligned with Council's strategic objectives
• Ensure project compliance with organisational policies and evaluate performance throughout the project lifecycle.
• Proactively identify, manage and mitigate project risks and issues to ensure projects are delivered on-time and on-budget
• Design and implement change management strategies to support employees across the organisation adopt changes and new process are integrated effectively.
• Conduct stakeholder analysis and drive stakeholder engagement through communications and change management plans.
• Drive process improvements aligned with the Digital Transformation Plan to increase internal and external customer experience.

Who and what we are looking for (skills and experience). You'll have:

• Postgraduate qualification or equivalent industry experience in project management
• Demonstrated experience in successful delivery of business application projects
• Substantial experience in developing practical change and communications strategies for IT and service delivery projects.
• Extensive experience in facilitation and development of business requirements documents and functional specifications.
• Excellent written skills to develop all required project documentation
• Strong understanding of IT systems solutions, projects and system development lifecycle.
• Ability to recommend the appropriate level of organisational change activities for IT projects based on risk assessment and provide the estimated effort and costs to be included in the projects.
• Strong attention to detail, and demonstrated experience working with multiple concurrent projects with competing priorities
• Experience working with local government authorities is desirable.

Pre-employment requirements

• Nationally Coordinated Criminal History Check (NCCHC)
• Psychometric Assessment
• Current Drivers Licence (desirable)

What we offer:

• A fixed-term full-time position with a monthly RDO
• Salary $122,476.30 - $136,887.38 per annum plus super.
• Flexible work arrangements that support personal well-being alongside professional commitments
• 18 weeks of paid parental leave - primary carer/2 weeks of paid parental leave - partner
• Ongoing learning and development opportunities, including health and well-being initiatives

How to apply

Please submit your resume and a cover letter addressing the Key Selection Criteria from the position description.

For a confidential discussion or if you have any questions about this opportunity, please contact Sam Bagnato on +61 3 9422 8373.

Why choose Banyule: Join a dedicated team committed to making a positive impact on our community. At Banyule Council, you'll have the opportunity to drive service excellence, engage with diverse stakeholders, and contribute to the betterment of our community. We offer a supportive, collaborative, and innovative work environment where your skills and expertise will be valued and rewarded.

Banyule City Council is an Equal Opportunity Employer; we value diversity and inclusion, and we welcome candidates from all backgrounds. If you have a reasonable adjustment, support, or access requirement, we encourage you to inform us through your application or email [email protected]

Our Values: Our employees align their careers with Banyule because they share our values of respect, integrity, responsibility, initiative, and inclusion. They thrive in our strong learning and development culture, and the positive way we work in partnership with the community. You will share our values and have a passion for helping a community of over 130,000 residents to live happier, healthier and more connected lives, all while growing your skills and advancing your career. We look forward to you starting the next chapter of your career at Banyule Council.

Diversity Statement: Our community is made up of diverse, cultures, beliefs, abilities, bodies, sexualities, ages, and genders. We are committed to access, equity, participation, and rights for everyone: principles that empower, foster harmony, and increase the well-being of an inclusive community.

To discover more about Banyule's commitment to advancing gender equality in the workplace, please find Banyule's Workplace Gender Equality Action Plan 2021-2025.

Acknowledgment of the Traditional Custodians: Banyule City Council is proud to acknowledge the Wurundjeri Woi-wurrung people as Traditional Custodians of the land and we pay respect to all Aboriginal and Torres Strait Islander Elders, past, present and emerging, who have resided in the area and have been an integral part of the region's history.

Banyule City Council endorses the Uluru Statement from the Heart in full and accepts the invitation to walk with First Nations peoples, to a better future for us all.

Child Safe Standards Statement of Commitment: Banyule City Council is a child-safe organisation committed to the safety and well-being of children.

Council has a zero tolerance for child abuse. All allegations and safety concerns will be treated seriously and acted upon. As a child-safe organisation we are committed to providing a child-safe environment where children feel safe, are empowered, valued and protected. Council will actively listen to children, ensuring their voices are heard and considered in decisions that affect their lives.