About the business:

Established in 1991, Cyient provides engineering, geospatial, design-led manufacturing, and network and operational support services to global industry leaders, including many Fortune 500 clients. We leverage the power of digital technology and advanced analytics capabilities, along with domain knowledge and technical expertise, to solve complex business problems across several industries, including aerospace and defense, industrial, medical, utilities, semiconductor, telecommunications, rail transportation, energy, and natural resources. Our 15,000 associates are located in more than 21 countries, supporting 12 industries, including aerospace, rail transportation, power generation, telecommunications, and medical technology. With a soundtrack record of growth and profitability, we are committed to developing a sustainable society and actively promoting education and inclusive growth initiatives in our local communities.

OVERALL POSITION OBJECTIVE

The Network engineer – Contribute to the development of the Network engineering strategy through defining network engineering development standards and implementing innovative end-to-end solutions across multiple domains, within fixed networks, edge networks, IP, virtual devices, Cloud, computing and storage. In addition, we’re after someone with good design knowledge, excellent communication and interpersonal skills as well as be a team player.

In this role, you will be:

· Performing commissioning, integration and decommissioning of customer services.

· Implementing standard procedures to improve Productivity and Quality.

· Working on Live Network Environment at client base.

· Configuring the VLAN configurations on the ASR switches using NSO Script.

· Port configuration on ASR switches and terminating at customer premises.

· Configure Routing Protocols like BGP, RIP and Static Route through IP-RDM based on design.

· Configure Customer end Cisco switches and NTU devices as per requirement.

· Creating, maintain, and following technical procedures and documentation.

· Should meet all KPI’s in terms of productivity, Quality and process compliance.

· Experience working with various network vendors/providers, with project design and deployment teams.

· High level conceptual, analytical, and problem-solving skills, and the ability to develop creative and innovative solutions to difficult and complex problems.

· Provide guidance and direction when sought out by others to resolve problems, either in terms of defining the approach to take, or consideration of factors to be solved for.

· Lead initiatives or components of initiatives in line with the strategic direction of your team/mission, that have significant degree of impact on the function or cross-functionally.

Key Accountability

Description

Network Engineer

Delivering services to the customer over Wideband Metropolitan area network.

Provide technical support to team.

Ensure volume targets are met on daily/weekly/monthly

Train new associates joining the team.

Work allocation for the rest of the team members.

Implementing and standardising processes including Quality control.

Quality Control/Assurance

Ensure service delivery meets quality requirements based on Process document and guidelines.

Ensure improved performance & quality service delivery on weekly/monthly basis.

Work effectively as part of the team, with both internal and external key stakeholders.

Relationships

Design and Appraisal Teams

Site Access Teams

Techs, construction, service delivery, external contractors and customers

Delivery

Key Behaviours, Skills and Experience

Excellent verbal and written communication skills

Exposure in the IP Metropolitan area network

Intermediate-advanced computer skills in Microsoft Word, Excel and Visio

Capability of working autonomously and in teams collaboratively

Strong attention to detail

Ability to prioritise tasks

Strong time management skills

SME level understanding SME understanding of the following systems

IDEAL, MAGPIE, CSOM, IP-RDM, iTAM, TCMA, DRAKE, RAPID, PUTTY, PRO-VISION, CMART, Net Cracker ,CNS-DI, IPDM, CMART

Previous experience in a similar role (or) having hands-on experience on above mentioned systems

Product Knowledge and Industry Experience

Cyient is an Equal Opportunity Employer. Cyient recruits, employs, trains, compensates, and promotes regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, and other protected status as required by applicable law. We are proud to be a diverse and inclusive company where our people can focus their whole self on solving problems that matter.