Cricks Noosa are excited to offer a new opportunity for a Warranty Administrator to become a valued team member of our high paced Service Department,

About the Role

This position plays a pivotal role in the smooth functioning of our Service Department. While previous experience is preferred, full training will be provided to the right candidate.

What You'll Be Responsible For:

End-to-end processing of warranty claims in compliance with manufacturer requirements

Submitting and tracking claims, following up on outstanding approvals, and maintaining accurate records

Auditing repair orders and liaising with Service Advisors, Technicians, and the Workshop Foreman to confirm documentation accuracy

Keeping the service team trained and informed on warranty procedures, processes, and documentation.

Maintaining monthly claim reconciliations

Costing repair orders and assisting Advisors with costing needs

Managing Work in Progress reports

Coordinating parts orders and returning parts per manufacturer requests

Supporting the department with ad-hoc duties as required by management

What You’ll Bring

Prior experience in automotive warranty administration (preferred)

Meticulous attention to detail and accuracy in record-keeping

Strong communication skills—both written and verbal

Effective time management and problem-solving abilities

Confidence working independently and within a team

A proactive mindset and commitment to exceptional customer service

What We Offer

Above award wages and commission structure

A vibrant team culture and positive work environment

Opportunities to grow within a respected and forward-thinking company

The chance to be part of a company that believes in continuous improvement and values every employee

Cricks Noosa is proud to be an Equal Opportunity Employer. We’re committed to fostering an inclusive workplace that values diversity and equal opportunity.

Please note: Only shortlisted candidates will be contacted for an on-site interview. Due to expected high application volume, we are unable to respond to individual inquiries.