Insurance Assessor Administrator
Rate: $30 - $35 an hour (pending experience) plus super!
Type: Temporary to Permanent Assignment
Hours: Full-time (flexible - open to PT)
Location: Cardiff

Your new company
Hays has partnered with a well-established business based in Cardiff. Known for their commitment to quality and customer service, they specialise in comprehensive caravan repairs, including insurance work, timber frame restoration, mechanical servicing, and accessory installations.

Your new role
Your day-to-day responsibilities will include:

• Coordinating the intake of caravans into the workshop for insurance claims processing.
• Inspecting incoming caravans and documenting condition with detailed photographs.
• Assessing insurance coverage and preparing cost breakdowns for repairs and client charges.
• Liaising with insurance companies and clients to clarify coverage and billing details.
• Performing accurate data entry and maintaining up-to-date records in internal systems.
• Providing professional and friendly customer service, both in person and over the phone.
• Supporting workshop operations with general administrative tasks as required.
• Ensuring compliance with company procedures and insurance documentation standards.
  
  

What you'll need to succeed

• Previous administration experience is essential.
• Prior experience in motor insurance claims or similar is highly desirable.
• Strong computer skills and confidence using multiple systems, including PNet, Outlook, and Eclipse.
• Excellent attention to detail and the ability to manage multiple tasks efficiently.
• Clear communication skills and a professional approach to customer service.
• Ability to work both independently and as part of a collaborative team.

What you'll get in return

• A supportive team.
• Early finish on Fridays.
• Career progression.
• Ongoing support and development.
• Ongoing support from your consultant at Hays.

What you need to do now
If you're interested in this role, forward an up-to-date copy of your CV to [email protected]. Please include a short summary of your suitability for the role. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

To note: Only shortlisted candidates will be contacted.

Why partner with Hays
Candidates - Looking to take the next step in your career? Register with Hays Recruitment! As a leading recruitment agency, we connect talented professionals with top employers across various industries. Our expert consultants provide personalised support, helping you find roles that match your skills and career aspirations. With access to exclusive job opportunities and a vast network of employers, Hays Recruitment is your trusted partner in achieving your career goals.

Clients - Partnering with us means gaining access to a pool of highly skilled candidates ready to make an impact. Our tailored recruitment solutions ensure you find the right fit for your team, saving you time and resources. With our industry expertise and commitment to excellence, we help you build a workforce that drives success.

Join us today and unlock your potential - [email protected] | (02) 4925 3990