Are you looking for a fresh start with stability, recognition, and growth opportunities? If you’re passionate about problem-solving and eager to advance your skills in a supportive environment, we have the ideal role for you. Tired of long commutes and seeking a better work-life balance?

Thoroughgood Professional Plumbing Services is expanding and seeking a dedicated Administrative Assistant to join our team on a permanent, full-time basis. Based on the Central Coast NSW, this role offers job-sharing within a company that values its employees like family and prioritises work-life balance. Be a part of our growing business and contribute to a supportive environment committed to your professional development and success.

Role and Responsibilities:

Answer phone calls promptly and professionally

Return and respond to phone and text messages in a timely manner

Schedule and book jobs via email, phone, and text

Communicate effectively with staff, property managers, and private clients through various channels

Follow up on jobs requiring parts or additional visits

Manage accounts receivable and debtors

Update and manage ServiceM8 software

Perform daily bank reconciliations in Xero

Update real estate job management software

Utilize social media skills for company-related activities

Essential Skills and Qualifications:

Professional self-presentation

Ability to work well both as part of a team and independently

Strong written and verbal communication skills

Good interpersonal skills

Experience in the plumbing industry or another trade

Proficiency with the following software or similar:

ServiceM8

Xero

Burdi

iAuditor

Asana

Lana

Real Estate Software (e.g., TAPI)

In Return, You Will Receive:

Competitive hourly Rate $28 - $35 per Hour

A dynamic and unique working environment

If you have the skills we're looking for and seek an exciting and rewarding career, please send your resume and references to Katie at [email protected]. We’re looking for enthusiastic coordinators who take pride in delivering quality service and workmanship. Apply now!