Flourish Community Solutions has various permanent Case Manager and Family Support Worker opportunities across the Toowoomba area. Daytime, evening, weekend work, full and part-time hours are available. Quick Start time.

We are keen to hear from skilled and experienced case managers, social workers, direct care support workers, residential case managers, behaviour support workers and therapists looking for opportunities to utilise their trauma-informed experience and skills. This opportunity is working with a new initiative supporting families and enhancing their skills in parenting, safety and attachment, whilst addressing significant challenges such as trauma, DFV, AOD, and mental health. The opportunity provides flexible working hours, directly working with families in their own homes and communities, and benefits from and highly supportive team, specialist guidance, and high earnings. The rate is based on the qualifications and experience of highly driven professionals.

Flourish Community Solutions provides intensive family support, parent mentoring, and early intervention solutions to young people and families in need. Working alongside families and young people wherever they are in their journey, with a focus on keeping families together safely.

Servicing families and communities across Australia, Flourish Community Solutions delivers a high standard of in-home specialist intervention, psychosocial education, therapeutic trauma-informed intervention, parenting guidance, and consultation to facilitate growth and achieve better outcomes for families and communities.

Your Opportunity:

In this role, you will drive case management processes and individualised support to achieve sustainable change in families with complex needs, whilst working alongside the family to prevent a family from entering or re-entering the statutory child protection system.

You must be personable, caring, and have a genuine passion for helping others. Direct work with families and young people is a must, and you will be required to mentor, facilitate their development, implement support strategies, connect them to services and community, support and guide them in safe behaviour or safe parenting, mental health support, and drive their intervention journey forward with them at the forefront.

Key responsibilities will include:

Providing specialist therapeutic intervention to children and families experiencing child protection issues and direct youth support, working with mental health, DFV, AOD, Neurodiverse, and complex behaviours may be required.

Assistance to access community connections and education in parenting upskilling and psychosocial support is required.

Transportation to appointments or contact arrangements.

Engage with the community, parents, and children to enhance their opportunities, reduce their vulnerabilities, and connect to their community

Provide early intervention-focused services, support families to strengthen the care and protection of children living at home, strengthen parenting practice, and increase the safety and well-being of the family.

Develop and drive the case plan working alongside families and stakeholders, providing appropriate links and connections where possible. Complete case administration notes and plans.

Respect and seek cultural advice to ensure client families have access to a range of culturally safe support options, where appropriate.

Requirements for Success:

Desirable - Diploma or Tertiary Qualifications in Youth Work, Youth Justice, Community Support, Social Work, Social Welfare, teaching, etc.

Experience in implementing therapeutic interventions or social work with young people and/or families.

Understanding of Child Protection legislation and child protection concerns and risk factors, problem solvers

Demonstrated understanding of Early Intervention principles in working with families with multiple and complex needs

Knowledge and awareness of community and regional connections to assist clients with their access to the community

Case management experience and exceptional communication

Work alongside the leadership team to create successful outcomes for families.

Proficiency in completing documentation via Microsoft systems.

We would like to encourage people who identify as Aboriginal or Torres Strait Islander to apply. We are an equal opportunity employer.

Why work with us? You'll regret it if you don't....

A variety of working hours/flexibility, and style of working can align with a healthy lifestyle

Full and part-time opportunities are available

Support and mentoring from a highly skilled management team

Extensive training, internal and external opportunities

Supervision

Travel allowance

EAP and wellbeing programs, wellbeing culture, walk and talk meetings, team retreats, social responsibility projects, lunches, networking connections, etc.

An inclusive, collaborative, and empowering culture

Quick start time - Pending checks & documentation

How to apply

Current resume and cover letter addressing your experience in the requirements for success via the Seek platform. Please note that no phone applications will be accepted.

Applications are shortlisted as they are received. Apologies, due to the number of applications we receive, unsuitable candidates will not be contacted.