Join a collaborative and purpose-driven government team where your attention to detail and GIS knowledge will directly contribute to operational quality and data accuracy. This is an excellent opportunity to support job reconciliation programs that impact service delivery across Queensland.

• Located in Berrinba, QLD
• AO3 Equivelant rate, $50 + per hour + super
• Monday to Friday, 36.25 hours per week
• Short term casual labour hire assignment with the possibility of extension.

About the Role

As an AO3 Administrative Support Officer within the Planning and Quality Management Unit, you'll join the Job Creation and Reconciliation Team to provide high-level administrative and data support. A key component of the role is the use of GIS mapping systems such as ArcGIS to ensure accuracy and efficiency in location-based planning and data reporting.

Reporting to the team supervisor, you'll work across multiple systems and data platforms to support frontline operational teams, improve data integrity, and assist in continuous process improvement.

Your key responsibilities will include, but are not limited to:

• Using ArcGIS or similar GIS mapping platforms to contribute to data mapping and reconciliation
• Providing timely, accurate administrative support and internal quality assurance
• Monitoring and editing data to ensure accuracy and compliance with department standards
• Maintaining electronic and physical records while escalating data issues where required
• Participating in user acceptance testing and providing feedback on system improvements
• Supporting new and junior staff through mentoring and system guidance
• Collating, exporting and preparing reports to support management decision-making
• Responding to internal and external enquiries, delivering excellent customer service
• Assisting in the generation of bookings and records related to treatment and surveillance operations
• Contributing to the ongoing improvement of operational processes and documentation
• Other duties as required

About You

To be successful in this role, you will have:

• Mandatory demonstrated experience using GIS mapping tools (ArcGIS) is required
• Strong administrative and data entry skills with high attention to detail
• Ability to prioritise multiple tasks and meet competing deadlines
• Sound judgement and problem-solving skills in a fast-paced environment
• Effective communication and interpersonal skills to work with diverse stakeholder.
• A proactive attitude and willingness to contribute to a collaborative team culture
• Previous Queensland Government experience (desirable)
• Experience with user acceptance testing or system implementation (desirable)
• Must have full working rights in Australia.

This role is suited to someone who enjoys data-driven work, thrives on structure and precision, and has the technical ability to work confidently within GIS systems.

If you meet the above criteria and are available for an immediate start, we encourage you to apply. Only shortlisted candidates will be contacted.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at [email protected] or visit hoban.com.au/adjustments for additional contact details.