Are you passionate about supporting healing and recovery in Aboriginal and Torres Strait Islander communities?

Lives Lived Well is seeking a dedicated and culturally grounded Support Worker (Identified) to join our Binbi Yadubay Residential Service in Rockhampton. This role is central to creating a safe, respectful, and empowering environment for residents on their journey of recovery from alcohol and other drug (AOD) dependence.

About the Service

Located 9km north of Rockhampton, Binbi Yadubay (meaning Healthy Beginnings) is residential program offering withdrawal (8 beds) and rehabilitation (32 beds) services. We also have a family recovery program (2 units) where parents can come with their children, aged 10 and under, to participate in the residential treatment program.

Treatment is delivered over a period of 6 to 12 weeks where our multidisciplinary team provide a safe, supportive, and structured environment for recovery.

About the Role

As a Support Worker, you will walk alongside residents, providing day-to-day guidance and encouragement through daily routines, shared meals, household tasks, and structured therapeutic activities. This also includes supervising medication self-administration, assisting with basic cooking and cleaning duties, conducting routine testing, and responding calmly and appropriately to any crises that may arise.

In this role you will have a specific focus on supporting residents in engaging with cultural, spiritual, and community activities that are meaningful to them, recognising the importance of connection to culture in the healing process. Your cultural knowledge will contribute to a shared sense of belonging and safety, supported by a team that values cultural leadership and collective care.

This role operates on a fortnightly rotating roster:

• Week 1: 7:30 AM to 3:30 PM
• Week 2: 10:45 AM to 6:45 PM

Flexibility may be required on occasion to meet operational needs.

The gross annual salary ranges between $76,392 to $81,905 plus super and salary packaging benefits.

What you’ll bring

This position is an identified position and Lives Lived Well considers that being an Aboriginal or Torres Strait Islander person is a genuine occupational requirement for this position under s 25 of the Anti-Discrimination Act 1991 (Qld).

This role requires a positive can-do attitude. You need to be reliable, motivated and committed and have a genuine interest in working within the Alcohol and Other Drugs sector.

Your qualifications, skills and experience will include:

• Studying towards (or already hold) a Certificate IV in AOD, Mental Health, Community Services, or relevant field.
• This is an identified position. You must be of Aboriginal and/or Torres Strait Islander background.
• Demonstrated capacity to provide culturally appropriate, respectful support to clients from a diverse background.
• A team player who can work well in a multidisciplinary team – you will lend support to others when needed
• Being an excellent communicator – you’ll feel comfortable engaging with a range of people from different walks of life, in a non-judgemental and supportive way
• A friendly, open, and positive attitude – building relationships to support clients, and providing them with a positive role-model, will be a big part of your role
• Working within professional boundaries with a solid understanding of how to practice these with clients and colleagues
• Resilience – You have experience and feel comfortable working with people that experience dynamic or changing emotional states.
• Basic computer and record-keeping skills.

You will need to hold a Working with Children Check (Blue Card) or ability to obtain this, and a current Australian Drivers Licence.

Most importantly, you’ll live and breathe our values, which means:

• You are humble, human, and full of hope
• You show up and share
• You ask: Why not? And what’s next?
• You leave a positive wake

And while you support others, we’ll support you with some great benefits, including:

• An extra five paid leave days per year to support your wellbeing and work-life balance.
• Salary packaging to increase your take-home pay.
• Our Reconciliation Action Plan (RAP) Coordinator is available for consultations to provide guidance on cultural matters, cultural questions and ensure culturally sensitive practices.
• An employee assistance program (EAP) for you and your family, including emotional, psychological, financial counselling and wellbeing services.
• Established support network for First Nations people (Yufla Yumplatok)
• Five days paid Cultural and Ceremonial Leave

Check out more employee benefits for you and your loved ones on our careers page.

Are you ready to imagine the possibilities? Here’s how to apply.

Click ‘apply’ and go to our LLW Careers page and submit your application. Please note we only accept applications through our Careers page.

Applications close on Monday 4th August 2025

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Peoples.

Confirmation of employment will be subject to candidate's possession of a Current Australian Drivers Licence, Working with Children Check and completed Australian Criminal History Check.

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